November 2023 by Gary Glazerman
Prompt professional service with a good selection of frames and lenses to choose from.
November 2023 by Linda Ross
Incorrect prescription for glasses lead to weeks of headaches and eye strain after using the script to get glasses made. Now had retest by other optician and glasses are great
October 2023 by Glynis Louise Hazel
I had an opticians appointment at 1:30 on a Sunday. I was amazed that I could get one. And they both made me comfortable. I just went in to make an appointment and was amazed that I could get it straight away.
May 2023 by thekitschsidekick
Lovely staff. I had a minor emergency and one of the opticians went out of his to way to check my eye to rule out any issues. Very kind. Thank you
July 2022 by Alina Kolman
Waited 25 min after appointment time, when asked when we would be seen we were told "no idea" so we left as we had to get back to work.
September 2021 by Kathryn Browne
Having been referred to a specialist need to say he was really surprised that the optican had identified the issue as hard to spot and if it hadn't been spotted could have caused far greater issuea. Great service from Boots
September 2020 by Paul Bryson
Friendly, helpful staff. Appointments only at the moment and only 3 at a time.
April 2019 by Angela Coates
Excellent service! Kind, friendly assistants Tamara and Anna so helpful! My daughter is a detective and the arm had come off her glasses. She had lost the screw but these friendly assitants spent ages fixing it for her free of charge. We really appreciated their kindness to us. I always use Boots Opticians and have never been disappointed. Here was another example of their great service. Thank you!
June 2018 by M Ku
they are pushy and they don't listen.
March 2017 by Alan West
Eye Test performed on 28th February, glasses ordered on the same day, waited 15 days for some sort of contact. Telephoned shop, rang for 2 - 3 minutes, no answer. Rang again and was answered after about a minute. I was informed that the glasses are sitting in shop. No-one had bothered to contact me. Checked that both numbers they had were correct but assistant could not explain why no calls had been made or messages had been left. Poor customer service.