January 2024 by carol bartlett
The shop was quite busy, although there was a limited stock for my 3 grandchildren. The lady who served us was very good and seemed embarrassed about the stock problem
February 2023 by Jacqui Searle
Thank you Clarks, and especially Caroline, for absolutely great service today. I called yesterday and booked ahead as I had very specific requirements. Caroline managed it all splendidly. Am also very happy with the school shoes we bought!
October 2022 by Hayden Piper
Who on earth is this New Manager. She is terrible and had no focus on customer care. First run in was trying to get new school shoes. My daughter is 11 and this manager bought out unicorn shoes. My daughters face !! Honestly. Listen to your customers requirements. Anyway after being told we can?t get what we want I ordered on line. Lot easier and collect from Fleet store. 4 weeks in and the shoes have failed poorly. Tried to exchange today to be told NO. its because my daughter has used whilst scooting. I can tell you now at that cost she has not. I have always bought my 2 kids shoes through Clark?s but the way the Fleet branch has treated us since the new manager came on board no more!!! I will source elsewhereOne very upset cost of living trusted Clark?s once upon a time parent. Terrible attitudeIf that is your customer service simple shut the store. We can order on line and return if they don?t fit return and go again.If you can?t look after loyal customer base you don?t deserve to have a high street store. I will be sharing my experience with Calthorpe park and EHPS parents.
September 2022 by Yasmin star
Rachel was brilliant at helping my children find their perfect school shoes on Friday afternoon. Booking system was great, no wait time and from what I saw all the staff that afternoon were fantastic!
August 2022 by Abigail Hankin
Shocking service at Clark?s fleet when trying to buy school shoes.Disinterested, didn?t listen, when my shy som said they felt too small, he said ?well they aren?t small?.Said they didn?t have any other shoes in his size (a 2) and then when we said well we will have to go elsewhere then, suddenly he had more in his size.When my son said they hurt the back of his feet, the man said ?well why didn?t you just say that to me then?!?. Very rude, left and went elsewhere.
June 2022 by Bharat Tailor
Only a small range of mens shoes.
March 2022 by paul rasteiro
Good shoes, reasonably priced.
January 2022 by Valerie de Newtown
Friendly helpful staff.
October 2021 by Gina Glover
I had to return a pair of boots bought on line and decided to take them to Clark's in Fleet. Rachel took on board my issues with the fit of the boots. She suggested styles and measured my feet. Rachel was so professional and helpful and I really appreciate the care she took. Replacement boots bought!
July 2021 by Jackie Carter
I bought two pairs of sandals which were less than half price in the sale. The staff were courteous and helpful.
July 2021 by Piers Wilcox
Always a pleasant experience, well as pleasant as shoe shopping can be! Nice staff
January 2021 by Kaloyan Todorov
Great shop and service
January 2021 by 100Ninja Ballard
Great Service as always
January 2021 by Nick Horton
Very helpful staff. Well prepared for COVID-19
September 2020 by Tom Mackintosh
Friendly service. Happy to order in if they don't have the size needed.