March 2024 by Margaret Garrod
Great service. Got a new battery for my watch using the lifetime battery replacement deal I signed up for.
March 2024 by Joyce Still
I visited the Fleet branch of Hinds this afternoon to get a new battery for my Olivia Burton watch and I also bought some backs for my earrings, the staff are always very pleasant and professional
March 2024 by Judith Miller
Yet another battery replaced under lifetime scheme.
March 2024 by George Brown
I wanted a travel alarm clock.The young woman who served me was efficient and pleasant.I looked on line first. F. Hinds appeared to offer several makes. In the shop, there was only Seiko. I wanted a Wm.Widdop. I bought the Seiko, because I needed one quickly!
June 2023 by Dan Lyons
AwfulA necklace that was bought for me before my nan passed away paid good money for it, it snapped after a short time took it back to be told it would be repaired, ok thats fair enough then snapped again after wearing the chain for a few times again, yet again Sent off to be repaired but hey ho snapped again after only wearing for 3 days took the chain back for a refund because I've had enough I was told I would be contacted by the manager but surprise surprise no call absolutely appalling service
April 2023 by PAUL WILLIAMS
Some of reviews bit harsh. I?ve used for watches, watch batteries, watch straps and general advice over a number of years. All staff very helpful.
March 2023 by ANON
AVOID....Terrible tatty jewellery and customer service. Bought 3 little bracelets for my wife, gold plated for around 220 pounds. Clasp broke on one and the other 2 went brown within 6 weeks and my wife only wore them on certain days. We went into speak with them about returning them to be replaced and fixed and they said I had no receipt. I showed them the transaction on my bank and also showed them that they had the same stock in their windows and they still said they couldn't do anything. Horrible service, terrible products. Avoid
December 2022 by Martin Reid
DO NOT USE F HINDS! Absolutely shocking, the diamond of my fiancee's engagement ring fell out within a year! No idea how it happened and F Hinds will only repair AT OUR COST. DO NOT GO NEAR THEM. WOULD RATE ZERO STARS IF I COULD!
December 2022 by Laura Karon
NO STARS!! Do not use F Hinds! Terrible service and refusing to fix a fault due to the poor design of one of their rings. Would never use them again and would urge you not to go there
October 2022 by Mike Preece
Always found the staff to be very helpful indeed.
October 2021 by Christina Holloway
Awful service, they failed to order some diamond earrings for me to view in store as promised which was disappointing. However, the behaviour of the member of staff who served me both times was agitated and defensive to the point I felt like I was being accused of lying. Far better to admit a mistake and genuinely apologise than try to blame a client.
January 2021 by James Goodeve
First time visiting F.Hinds today. I was greated immediately by a very friendly member of the team. She was extreamly patient whilst I choose the watches I wanted. I was impressed with the time and special care she took putting the watches into the boxes, giving them a polish, checking the batteries ect. Great to see Covid-19 compliance I felt safe. I will defiantly be returning. Great job ?
November 2020 by Maureen Mendum
We went to this jewellers again today for a repair and to treat my wife to a lovely ring, As usual the staff were very friendly and professional it's a pleasure to go to this shop and have good banter in these torrid times, and well looked after (sadly no coffee) ?
November 2008 by Qype User (nanome?)
A nice little jewellery shop in the entrance of the shopping centre. sells jewellery, clocks, ornaments. lots of window display items - is the main window display at the entance. nice items reasonably priced maybe not the best quality . but for the price, a good buy. Nice birthday or christmas presents. Staff are friendly and willing to help. The shop its self is neat and tidy.
