February 2024 by robert brown
Excellent and very knowledgeable/proficient. Holiday sourced and accepted within an hour.
September 2023 by Lisa Scarborough
This is the second time of using Preferred Travel after my friend recommended them. First class, friendly service to help us with booking and with all our queries
August 2023 by Chris Chapman
Good food and large helpings
June 2023 by Naomi Banda
Jessica has been absolutely amazing. On a busy day for her she was prompt with emails. Was able to find a better deal than other travel agents. Would definitely recommend and highly suggest asking for Jessica, she really goes above and beyond. Will definitely be booking with them again.
June 2023 by Stacy Cole
Prompt and super help via email to find best holiday options for my budget and dates.Jodie was awesome.
April 2023 by Kate Brant
Fantastic service first rime using bit defiantly won't be the last. Welth of knowledge and great customer service
January 2023 by Morag Hilder
Very helpful staff
November 2022 by Kelly
I just had to leave a review after having such a positive experience with Paul from preferred travel. They were so helpful and sorted out the issues we had with our hotel whilst we were still away on our holiday, like it was not an issue and no trouble at all. The personal touch you receive is fantastic and I would not hesitate to book another holiday with them.
November 2022 by Matthew Hughes
Was over here from Australia and went in to ask where the nearest covid testing station to get a fit to fly test was and the young lady assistant asked if i had booked my flight through them and as i had not she said that she could not help. Well thank you for the kind help and keep the good work up.
November 2020 by Mark Sherwin
So impressed with the Preferred Travel team in Fleet. Trying to manage travel arrangements during CoVid is far from easy. We?ve changed destination, dates and costs 3 times in as many months with the dynamic situation and the team have been immensely helpful, responsive and committed to helping us go on holiday! It?s a tough time for travel agents, but in my view this experience shows why cutting out the middleman is not a great idea. Without Preferred Travels help I?m sure we?d still be chasing refunds and be left with flight vouchers. Instead we are going on holiday! Thank you.
November 2020 by Lisa Hawthorne
We love preferred travel. All the staff are approachable and knowledgeable. They really listen to what you want, affordability, unique destinations, popular destinations, family friendly or adult only, relaxing, adventurous. You name it they can help. We have booked quite a few holiday through Preffered travel and everytime we have had an amazing experience. If you want a fabulous holiday go here! X
November 2020 by Nina Morris
Very helpful with booking a cruise and flights for a holiday to the Caribbean
November 2019 by Elaine Vivash
Extremely helpful staff especially Sophie who patiently found us a last minute holiday after we lost our holiday due to the sad failure of Thomas Cook.
November 2019 by Carol Beer Houpert
Good service, found everyone I needed. Friendly professional service.
November 2019 by James Foster
Always a great customer experience