September 2023 by suep448
Room outdated, mould on window and in bathroom. Over the bath shower not walk-in, TV very small. Had a good nights sleep and parking good. Check-in/check-out quick as you do it yourself on the machine. Checked in at 4pm and out at 9:30am but didnt see one member of staff throughout our stay. Not sure why we were put on the 2nd floor right at the very back as hotel not full as it was a Sunday. Didn?t have meals as I thought it wasn?t value for money and there is a lovely pub across the road that does great food.
September 2023 by 174kazb
All staff are so lovely, especially Nathan and Jo. Nothing is to much to ask and always greeted with a smile. Food is great and great variety for everybody. I stayed with my husband and 1 year old son and will definitely be coming back. Housekeeping are also very lovely and are happy to help. Great team and great atmosphere
September 2023 by paul carrigan
Myself and my son used this Premier Inn on Sunday night after a day at the Goodwood Revival 2023. This is by far the best Premier Inn I have stayed at and I have stayed at a few.Great service from start to finish. Lovely, interested, friendly staff. Very quiet and free parking on site. We were able to take advantage of the free kids breakfast , two of us, all you can eat for £9.99.The room was spotless and comfortable. Great location near to station and local shops with petrol station opposite the entrance .Would definitely use again. Thank you to all the staff.Rooms: Clean spacious and comfortable.
September 2023 by tkeating764
Always a pleasure to stay at this hotel. As you would expect the rooms are spotless and of course the bed linen and towels are superb. An endless supply of tea and coffee in the room. However, these are not the sole reasons for rating I give. It is the staff. Every time I stay the staff never cease to amaze me with their helpfulness, friendliness and the willingness to go the extra mile.
September 2023 by Trek592389
I was a bit apprehensive at first as I am a hotel snob, I need it to be fresh and clean and that is exactly what I got! The cleanliness was every OCD persons dream! Will definitely stay again as the staff were so welcoming and friendly too :)
September 2023 by riachka2023
I got charged twice for the room. Guest relations team tried to blame it on me. Premier Inn have refused to refund me. No one is available to talk to and they have not been in contact to resolve the issue. Gave me a case reference number and then never followed it up. I?ve basically been robbed. The service is disgusting. I can?t believe that they get away with this. Avoid! Avoid!
August 2023 by Gary Fenn
A really good Premier Inn, well located just outside London and a good gateway to the west of England.I only booked this one as it had the cheapest night rate for roughly this area of the country, but I was pleasantly surprised. It's just sort of in the middle of nowhere in particular, but acts as a good jumping off point for visiting other places (eg Salisbury Cathedral or stonehenge are an hour's drive). There's a bus stop and Fleet rail station just outside. I was a bit worried that we were given a room overlooking the busy main road but to my surprise we were not disturbed by traffic noise at all. Air con worked well and bed was comfy as per usual with Premier Inn.Breakfast was chaos, despite booking there wasn't a table reserved for us and the dining area was small for the size of hotel. As such the kitchen couldn't cope and there was a constant queue for food. But it was fine.A deceptively good hotel.
August 2023 by Sky-King-N449QX
Slow evening service by other staff members - not very attentive. Joanne was brilliant however- she held up the evening meal and drinks service - constantly checking on clientele and upholding a premier inn service we remember. Other than that - good security and clean rooms. Car park is good.
August 2023 by Derek Hoggarth
Exceeded my expectations based on visiting other premier inns this was very good. Parking restrictions apply so read and understand the rules. Some notices were partially hidden by vegetation when I visited.Noteworthy details: Handy for Fleet railway station and the associated taxi rank.
August 2023 by Dalesmannn
The best Premier Inn visited to date. Location excellent and parking well marked, be aware entrance is at the front and car park at the rear. Restaurant adjacent to check in and a bar We did not use either facility, this is our normal practice. Air conditioned rooms, no traffic noise as insulation good. Large garage opposite and food markwet. Easy access from M3 10 minutes. Price was good at £48 considering the location. Excellent staff who are obviously proud of their workplace
August 2023 by jobG1661LX
Cold food floating in fat, menu looks good but food was not edible ? very clean room, staff were helpful, parking was good, carpets in our room need replacing, not good that you can?t open a window for a little fresh air so very stuffy.
August 2023 by laurence a
The hotel is a fair walk from the high street and it's shops etc but offers good value and comfortable accommodation. We found the staff friendly and it's all you need for a short duration stay. A tiny point or comment is that the shower head in our room wasn't moveable or detachable so beware if you don't want to get your hair wet ! Hardly a major complaint though eh ????
August 2023 by adf1981
As with all premier inns you know exactly what you?re going to get. A good nights sleep at a good price. This premier inn we have stayed at a few times over the years and the little restaurant for breakfast has never disappointed. It is in a good location with good parking. If you?re looking to stay in the area for a couple of nights you should consider here. One thing I have noticed about premier inns recently is their staff seem to interact more now. Our last two premier inns they?ve been very friendly and welcoming, here was no different. We will stay here again.
August 2023 by JeanFzzzzzzzz2
we wanted to stay close to family and be comfortable and the premier inn at fleet offered both plus great value for money. we needed a ground floor room and that was provided on request, and we needed a good breakfast which was excellent. we needed nearby free easy parking which was also very convenient for us, and to be near the train station to meet our son. this hotel ticked all of our boxes.
July 2023 by Louise Waugh
The team at this PI are lovely. Had a really good Italian in the restaurant (much better than I was (snobbishly) expecting). Fab location 5 mins from station, 15 mins from town centre. Room clean, beds comfy as ever. Slept really well.
