April 2023 by Mick T
Usually good service but recently I had a negative experience. Robert Dyas have an electrical recycling scheme if you buy a new item, so I took my old item to store, and the assistant didn't know much about about it and took a long time to complete the details - not a problem, but she twice had to ask the manager for help and he was not very pleasant about it at all, clearly didn't want to be involved with it, and although he spoke to the assistant and not directly to me he came across as very rude and very unfriendly in the words he used, his tone of voice and body language. A very bad representative for the company and can't be very nice to have to work for him.
December 2022 by jenny starr
Thank you to a lovely lad with long fair hair who carried my items to my car and went back for the other one. So warm friendly and polite. Deserves to go far.
December 2022 by Elizabeth Sanders
I called the store to enquire if they had any heaters. They did so I went there and purchased one which was to my satisfaction. and to my
April 2022 by Simon Varney
I would like to give thanks to Debbie for being especially helpful today and giving exceptional customer service and advice
April 2022 by peter woods
Had to bring back a faulty item, gave me a replacement no questions asked!
August 2021 by Stephen Jarman
I prefer to use the local independent hardware store but if I have to go to RD the incessant ?would you like some X or Y for Z?? at the checkout is SO annoying! Cease & desist please !
August 2021 by Tom Chacko
Always friendly
July 2021 by Christopher Ward
Very efficient service
May 2021 by Leza Sellings
I?d be lost without this store. Always need something and know they?ll have it. More people need to shop here
May 2021 by Khalid Alrubaee
Almost everything you need, you can find it here. Thanks guys for the awesome service
January 2021 by Paul Higgins
A place you can come to for things to do with the GARDEN and KITCHEN!!
November 2020 by Nicole Phillips
Staff are very helpful and good quality items
October 2020 by Roger Mendum
Always been such a helpful and friendly shop although we live in Basingstoke we always travel to Fleet but oh dear what a shame NEW jobsworth manager, no doubt he will ruin the shop,
October 2020 by Horror Holic76
Great customer service,even took all my shopping to the car for me.
April 2018 by Mark Danks
Christmas deal large pedal bin so I bought it. This kid sold me the wrong size bin bags. Now looking at it the lid stays open all the time.
