September 2023 by Sara L
I stayed at the Days Inn at the Fleet services where the staff was very friendly, U asked if there is anywhere nice to eat and they informed me that we do have a pizza express on the north side in which I had for night 1 dinner where the staff was so friendly and welcoming, did ot have to wait around to be seated and had my food brought out very quickly and it was perfect, I also had the breakfast at the Good Breakfast and same again the service was fantastic and the staff so friendly and the food was so tasty, The toilets was nice and clean and always stocked, Day 2 I had burger king, in which the service was quick and the food was nice and warm and fresh which is rare for fast food joints, the staff was friendly and polite, The knly ace I did not eat at was chop sticks but if their breakfast was that good then obviously chop sticks will be too, all the staff I saw was friendly and offered to clear table when had finished, best service stay over I have ever had.
July 2023 by Luke Mcaneney
On the 1st of July around 10/10:30 I was making my way to London and I stopped off to get a sandwich and some water. There were two staff members standing at the checkouts. I was looking at the meal deal section which meant I was in view of the female member of staff but not the male. Before I had even picked up a sandwich and I noticed the male member of staff come from behind the checkout to stand in front of the female member of staff and just stared at me. It made me feel extremely uncomfortable and it was blatantly obvious he did this to keep an eye on me for whatever reason he had in his head. (PS I?m a black male and I was wearing a hoodie as I was travelling for hours and wanted to be comfortable)..I then walked towards them because I couldn?t find the water and asked the female if she knew where it was. She was rude and which no friendly expression just said ?the back wall? and pointed. The male then went back behind his checkout while I was asking the question to the female. I then went to the water and picked one up. And by the time I had turned back around the male had come from around his checkout again to continue to stare at me to see what I was doing..if I?d just asked where the water is, isn?t it clear what I?m doing..I was then so conflicted on whether to call him out on how uncomfortable he?d made me feel but I decided to leave it and not cause a scene. He then served me and just had a straight face to whole interaction. Iv never been in a store and been made to feel like this. If this is how M&S train there staff to treat black people then something needs to be done. Regardless of what I?m wearing or how I look I deserve the same treatment as anyone else. Fleet is a service station for people who are travelling. I?m not going to be wearing a suit am I..regardless off that just because I?m black and wearing a hoodie I got made to feel like I stuck out like a sore thumb. So for any other black people who may read this just avoid this store completely!!
June 2023 by 826wellingtonc
Rude staff. Food was not that good and when I requested for salt, they told me to fetch it from Burger King. No explanation as to why they could not provide me. They just looked at me like I was not normal.
June 2023 by Robert K
Had the full English and and was really happy with ut.staff v friendly and helpful. Eating area where clean. Unfortunately I lost my motorbike key but staff where very helpful and kind. Toilets were well used and the young girl who had to go into the men's says it all. " dad but it stinks" she said this at least 5times before glumfaced following her dad into a cubicle.
March 2023 by ajsboa
Bacon was cold, got a fresh fried egg which is good. The bap it came with was full, dry, no butter. I mean come on guys make an effort. If the bap had been a brioche type so lighter and with the option of toasting it with a bit of butter that would have improved it immensely. Also if you are going to fry me an egg please at least reheat the bacon with the egg. Service friendly and my cappuccino was good so an average visit with a lot of room for easy improvement. Better value than Burger King whose prices were laughable.
February 2023 by MacdonaldA132
Stopped yesterday morning as I needed something, sad to see maccyD's has gone. So went to 'Good Breakfast". Had a sausage and bacon bap and a cup of tea. Walked back to the car park, tea was stewed beyond belief, the bap was dry and crumbly, the contents were horrible. Rename it "Dire Breakfast" and you'll be most of the way there. Never again!
January 2023 by Alan L
Wanted a quick breakfast at 7.15am.. Ordered a sausage and bacon bap. Assuming it would be very fresh as first thing in the morning. How wrong could I be. The 'bap' was so dry it was impossible to pick it up without if falling in bits. The bacon had more fat than a Sumo wrestler.. I had to eat the sausage on it's own. At least that was reasonably tasty. Will I go again.NO - Would I recommend it NO
January 2023 by PotNoodle246
Arrived to pick up a Too Good To Go order from Good Breakfast, but the place was closed. Bit of a mis-understanding but I explained to the Chopstix staff next door and they were helpful and very friendly. Ordered some chicken and noodles instead and the food was delicious!
December 2022 by foodiefromlondon20
A much welcomed break on a long journey. Lots of choice: McDonalds, Starbucks, BK, Subway, KFC, Waitrose, Pizza Express and The Good Breakfast. The Good Breakfast was really good! Hash-browns are on par with McD?s.
October 2022 by holmanator1000
Needs a good deep clean throughout the whole place. The toilets are disgusting, Starbucks had food all over the floor with no sign of anyone venturing out with a brush. Didn?t visit any food outlets as totally put off by the state of the place. I would avoid this service stop if you can until it has a good clean.
October 2022 by 887jamier
I stayed at these services in my lorry, plenty of food choice, parking pretty quiet, but the showers, well 1 shower, 1 was out of use, was not very good at all, when will these motorway services ever learn to have decent shower facilities, after all they take £33 of you, and these aren't the only welcome break services with poor showers
October 2022 by pipduck
Dreadful. If you don't like Starbucks then don't stop. Even the food outlets are not allowed to serve their own coffee. This ought to be criminal.
September 2022 by Kate Acheson
DISGUSTED to find employee throwing away a trolley full of sandwiches at just gone 10pm. They weren't reduced in price and clearly nothing had been done to avoid this awful food waste.The employee did clarify that yes, they were going in the bin. Not to a homeless charity, not for a yellow label bargain price, not even for staff to take home with them.Waitrose is sanctimonious about their environmental record at the best of times but this is AWFUL behaviour. Needless to say I will not be shopping in Waitrose until I see some major changes.Shame on you Waitrose. At least reduce the price to encourage sales rather than waste, and maybe even help a few hungry families along the way.
September 2022 by Michael Rutland
Great place to stop for break
August 2022 by James P
Heaving on a bank holiday afternoon - car park full - toilets very busy but clean. Good tip is to drive through the car park round to the smaller area at the rear and park there.
