July 2023 by maria ali
Click and collect option used. Good communication. Order was ready same day for collection. Polite ataff
June 2023 by Mark Johnson
Excellent customer service, Polite, cheerful and very helpful
June 2023 by liz webb
Don't EVER use this Jewellers - took my watch in for battery change, and they ruined it - its now unwearable. Complained to their Head Office only to be told it was due to wear and tear. The only wear and tear was done by the woman assistant who used her brut force trying to force the strap to such a degree that the watch no longer sits within the strap. I stood in front of her while she used every ounce of strength to distort it, then to say it was due to wear and tear - the watch perfectly fitted within the strap when I took it in to the shop to get a new battery.They are saying that that it wasn't due to the battery change ..... it was due to the Assistants brute force distorting the strap. All I wanted was a new battery and they have absolutely ruined it.
June 2023 by Google user
Don't EVER use this Jewellers - took my watch in for battery change, and they ruined it - its now unwearable. Complained to their Head Office only to be told it was due to wear and tear. The only wear and tear was done by the woman assistant who used her brut force trying to force the strap to such a degree that the watch no longer sits within the strap. I stood in front of her while she used every ounce of strength to distort it, then to say it was due to wear and tear - the watch perfectly fitted within the strap when I took it in to the shop to get a new battery.\\nThey are saying that that it wasn't due to the battery change ..... it was due to the Assistants brute force distorting the strap. All I wanted was a new battery and they have absolutely ruined it.
April 2023 by Gerald Evans
Friendly, helpful and efficient.I have to say doing this review - you could make easier to find the store e.g.. list the alphabetically.
April 2023 by Lisa Bampton
Popped in yesterday to get my ears re-pierced . Lovely man did it for me and gave me lots of aftercare advice . Very happy, and would certainly recommend this shop ... Lovely staff , very happy and helpful ?
March 2023 by Grandad Chappell
Good service good selection of lots of things easy to park
January 2023 by Lynne White
Replacing a watch battery - friendly assistant and quick service. No complaints.
January 2023 by Steven Blofield
I paid for a half soverign to be put in a mount for a neck chain whne it came back it would not fit onto the chain as the loop they used was too smal, I took it back and no appoligy, and was told it was not their fault as I did not ask them to check that it would fit my clasp and I had to pay for a new loop.Very poor service and not great value for money now plus 3 trips to the shop so I will not be using them again thats for sure
January 2023 by Ileana Udvar
Insufficient information when making purchases. Totally unreasonable and unnecessary charge of £12.99 if you want to exchange earings . Staff not trained to explain this to customers when making purchase. And they do not refund . Totally disgusted . Thank you F. Hinds Havant
December 2022 by Jo B
Great selection of jewellery, watches, clocks, ornaments and many other items. Staff always pleasant and helpful. Reasonable prices too. Have shopped here many times over the years. They also do ear piercings.
December 2022 by Anna Hudson
Staff are friendly but please don't get your ears pierced here (or places that use a gun). I had a bad experience and then wasn't offered any advice (because they aren't trained further than using the gun). Best to just go to a proper piercing studio and then come to the jewellers to buy jewellery.
December 2022 by Clifford Emmans
Took my watch in to have battery replaced and was sorted straight away.Excellent customer service and friendly and polite.Will definitely return.
December 2022 by Mike Booth
The staff in this store were both courteous and friendly, I certainly will continue to use this store and would happily recommend them to my friends & family.
August 2022 by Mark Lovibond
Watch battery change while I waited. Excellent fast service with a smile and friendly rapport!
