December 2023 by Leon Carter
Top draw, always have what I need, doing a lot of DIY at the moment so am quiet a regular customerThey have an excellent click and collect service too
June 2023 by Kenneth Tiller
There is not an option to leave no stars so I have reluctantly had to leave one. The service at the Havant branch of screwfix today was absolutely atrocious regarding my wife, which sadly included the manager, a simple request to cut a piece of plastic waste pipe in half turned into an absolute fiasco and a total outbreak of jobsworth. Even a complaint to head office carried on the theme of jobsworth and of no customer care or consideration towards helping my wife and her simple request to have a piece of plastic pipe cut in half. I certainly would not recommend this clown outfit to anyone and I will be sticking to either tool station or B and Q who seem to spend more time and effort in training their staff in better customer care and satisfaction than screwfix.
May 2023 by African Fisherman
Purchased a washing machine hose today. Very helpful manager and staff. My item was distributed very quickly and efficiently. There is a screen to type in orders for quick drop off. Highly recommended thanks
May 2023 by G C
Despite not having the product I required, Katy was exceptionally helpful, even with a que of people behind me, she did her best to help. Thankyou Katy
April 2023 by Simon P
Top shop! allways confident to buy power tools here, I bought an Erbaure combo drill set back in 2016 and they still work great. Top service from these guys.
August 2022 by Steve Dealey
Well what can I say. Average service Above average price and below average interest from low paid staff .
June 2022 by Lee Tiley
It's Screwfix.Good stock.Polite & helpful staff.
June 2022 by James Silverthorne
Great service and prices as always
February 2022 by Stephen Spilsted
Very clean, staff very helpful
January 2022 by David Foot
Went there on my way to a jot and picked up a click and collect item. Open at 7am, gone by 7:05 . Very convenient. ??
January 2022 by Barry OConnor
This store use to be fast and efficient but these days even allowing for Covid it is really slow. Not the same team of staff as 6 months ago .....shame toolstation here I come
January 2022 by Honeybadger dontcare
Covid propaganda is non stop in here, they don't want you to use cash because it could spread the so called deadly virus but its ok for them to send me constant letters through the mail junk that could transmit a virus complete hypocrites
July 2021 by Loni Claire Mayhew
Staff are really helpful, there's always a queue but it does move quickly. Ample user friendly parking including disabled spaces.Prices are good. Wide range of items in the catalogue.Really recommend the click & collect service. It quite often has a busy queue, only gripe would be standing indoors near to quite a few people with perhaps less than 2m between people queuing and leaving, many of whom are trades people visiting multiple work locations.
July 2021 by Samur Vukani
Hopeless! Took 30 mins to be served. In the end a frustrated customer asked for the manager, he was told that he was on a break! When the manager finally came he was clearly the source of the issue and lacking any conflict resolution skills. He seemed to be looking for sympathy from customers by complaining that he hadn't had a break yet that day rather than listening to customers. Time for a new manager! Dated 5pm on the 23rd June so that Screwfix can investigate this and take action.
July 2021 by maureen Skuse
Visited the Havant branch today to collect a few items only to be told by the guy serving I couldn?t purchase anything without a code. As the catalogues are put away for COVID reasons I was told to go away and find the code on my phone.I am a pensioner without a smart phone and usually find the whole experience at Screwfix second to none with very helpful assistants.To say I was disappointed today with my wasted journey is an understatement. DISAPPOINTED !