March 2024 by Paul G
Absolutely wrong. Yesterday I was issued medication by my doctor for something important. However I decided I would go into hobbs today 29/03/24 to collect it.Believing hobbs would be open on reduced hours. I went there for 9.30-10.00 to collect it.The chemist was not open at all, and there was no indication if it would be open today the 29th at all.It just said the usual 9.00 opening time. On investigation, I discovered that this chemist would not re-open, now until Tuesday morning after Easter. As a result of all this. I have had to go through NHS 111 to organise a prescription to be collected at Tesco's pharmacy. Which will be open today until 1600. Hobbs you should be ashamed of yourselfs. I transfered over to you because of issues with Lalys chemist on hayling island. And you Hobbs are just as bad,as Lalys chemist. Your unreliable and don't open, at least on a Saturday. And now with this Easter Friday non opening. You have come out in your true colours. You do not care about the community you purport to serve. Closed for 4 whole days over Easter is unacceptable. In fact it's a joke. Luckily in my case I sorted my urgent prescription for my condition dealt with. But what about other people, especially the elderly that live on this island! They don't all have the ability to have to drive off the island to use alternative chemist's.Most of the NHS has important services for it's patients that run either all over Easter or on reduced hours.So Hobbs chemist, why can't you? Don't purport to serve the local community like llyods used to do, when infact you don't. Hobbs you should be open at least on a Saturday from say 9 until 13.00 and good Friday f om say, 1000 until 1600. Sort yourself out Hobbs. I will no longer be using your services. I'm going to use Tesco instead. And that's my advice to anyone else on hayling island. If you have the ability to travel off the island for pharmacy services, then do so. Don't waste your time and money in chemist's such as Hobbs.Further to this issue with Hobbs. I have tried complaining to Hobbs headoffice via email.Sadly everytime I try to submit my complaint it returns a message.... There was an error trying to send your message. Please try again later.Tried later but still does not go through.... What a surprise.
March 2024 by Jo Holland
Always very good service
October 2023 by Clive Smith
Can never find prescription ,even after phoning and pre bookingDo not open Saturdays and allways seem under staffed
October 2023 by J A
Never answer their phone especially in the afternoon and yet they advise you to phone to see if prescription is ready.
June 2023 by Adrian Baird
No customer service at all. You are not the NHS you are a private business. Once people see that now there are 2 very good alternatives available I believe your customer base will disappear. Avoid!
March 2023 by Sup South
Just get 2 phones
March 2023 by Steve Whitney
Excellent!
March 2023 by Paul Brock
The only decent pharmacy on the island at the moment for prescription , short of staff like everywhere these days can't get through on the phone always engaged but only a short walk from my home. The staff are always pleasant despite being rushed all day.
February 2023 by Anthea Hayes
Fantastic service Carmen and her team do a cracking job under very stressful circumstances..full credit to them .
February 2023 by Rosie Mansell
Disgraceful lack of service, care and professionalism. Blamed Waterside saying no prescription had been issued by them when phoning at 5pm to find out why they still hadn't messaged. On phoning the surgeryas they advised l discovered it wassent to Hobbs at 1.10. No apology given, no explanation and no care whatsoever for the inconvenience. Wonder how often they blame the surgery when it's their error, will never use them again!
January 2023 by Ant Frank
Phones been engaged since 1956
January 2023 by jeffrey perrin
There is a very rude new chemist there who publicly embarrassed a junior member of staff. She is horrible. Just a heads up. Lloyd's at West Town under new management and he is great.
January 2023 by K
awful experience,1 hr in outside queue (late December), for fked up prescription (3rd day in a row).Wish I could give minus stars
December 2022 by john pilkington
Working very hard. They seem very organised.
November 2022 by Trevor Harding
Get my medication.
