December 2023 by Ben Cooper
Lazy workers, now they're shut Saturday, meaning they're closed 100% of the time normal people aren't working, no idea how people get so stupid ... ?
October 2023 by Brian Harrison
I think this Branch should have 2 cash machines for cash and deposits it would mean more people using the area for shopping etc
June 2023 by Jo K
Dreadful customer service. I no longer trust the Nationwide with my money and I will be moving banks. I have been with the Nationwide for over 30 years but I never want to go into or deal with this branch again. Such a shame as I have always found the customer service people on the phone or online fantastic. I have been a great fan of the Nationwide for many years but that's it for me, had enough.
April 2023 by tashkent sharonskaya
After banking with nationwide in many of its forms for 35+ years, i've decided change banks, i used to use the bitterne branch prior to it closing where the staff could not help enough, i now have to use hedge end where i've had sarcastic remarks about my deposits/withdrawls and nosey unhelpful staff, so i decided enough is enough, sadly nationwide will be the loser as I estimate they make enough interest on my deposits to fund at least one staff members salary, your loss, so bye, bye, you've made tens of thousands out of me in interest, but no more, teach your staff some manners, without customers you dont have a bank or funds to lend to make more money, sadly you won't be having mine anymore
December 2022 by Felix Darnton
Great bank would recommend
October 2022 by Percy Person
Spoken to in a very curt manner by a young lady named Claire who didn?t seem the slightest bit interested in dealing with my simple query regarding a current account.
January 2022 by Eugene Organ
Very helpful and happy to see me. Nothing was too much trouble.
February 2021 by Pauline Coward
Thank you fordealing so kindly with my panicky call fearing I had lost my debit card.Also for your response to my insurance query.It is not always easy foran elderly person ,whois not good with technology, to understand the procedures so it is nice to speak to a sympathetic human.
December 2020 by Jonny OldBoy
Nice people work here. They are not robotic like some in this service industry. Alway try to be efficient and professional. They have been especially good in this troubled year. Much Appreciated ..
July 2019 by G
The staff were very helpful and friendly. It was a Saturday so a lot of people in the branch. The account opening process was quite quick. Well done.
June 2019 by Gary G
The staff were very helpful and friendly. It was a Saturday so a lot of people in the branch. The account opening process was quite quick. Well done.
March 2019 by Dean Allen
Always very helpful when I have been here.
February 2019 by Phillip Prince
Slow. Unapologetic.
February 2017 by Matthew Woollard
Messed up the payment for my property purchase. Happened weeks ago and they are still refusing to cover the costs I suffered as a result. Would avoid this branch for anything important!
July 2016 by Robert Farthing
Never much of a wait in here and staff are happy to help with all account related issues every time i have been.
