March 2024 by Rosie Jones
Lovely lady helped me do my driving licence renewal when I couldn't do it online due to a name change when I got married. Very helpful and polite. I always find this post office very easy and friendly.
January 2024 by Mark Bedford
My favourite post office. Always friendly, always smiling, always working hard and going the extra mile. Thank you
December 2023 by Helen Key
The staff at this post office are brilliant, providing an essential service. They are knowledgeable, and efficient dealing with the vast array of customer needs on the go. Plus, lovely seasonal window displays, gifts and cards.
December 2023 by Alison Miller
Simply the best Post Office ever - staff are so helpful and kind
June 2023 by Angela Coates
Hook Post Office is excellent! The staff are wonderful. They work so hard to provide a great service to our community. We are very grateful to them.
April 2023 by HarrisonFurse
This Post Office could be so much better if just a couple members of staff had customer service training. The experience from one vile lady behind the counter took me by surprise. Not at all professional to throw a letter back to a customer and say ?I?m just doing my job mate? isn?t acceptable. Experience and training would have made you think and respond more appropriately and maturely. If you continue to act unprofessional and hostile it will be your downfall. Perhaps this isn?t the job for you?
December 2022 by Hannah Cullen
Great post office, very friendly and helpful staff. Used this post office for 5 years with nothing but good experiences!
May 2022 by best buddies dog walking and animal care services
Friendly helpful staff great little shop inside for gifts etc also
February 2022 by SuzieH-40
Great post office. Staff are amazing, so kind and helpful. Always a pleasure to pop in.
February 2022 by E KL
Generally OK but they do try and hard sell you and quote higher prices than they should. For example, when I said 'really? That's expensive, is that the cheapest?' they would say 'well it won't be tracked otherwise' when I never said I wanted it tracked etc. This has happened so many times I now say 'is that the cheapest?' every time to make a point. I hope they don't it to elderly people.
February 2022 by Tarnge11
Can agree with the disrespect of packages. I dropped off a parcel that needed a few hundred pounds of cover only to see it casually thrown an arms length onto the top of the pile.
January 2022 by Taryn Walker
First time using this PO after several disappointing visits to Odiham PO. The staff here are lovely, welcoming and friendly. What a breath of fresh air!
January 2022 by Si C
Just rude, it's as simple as that. Throw your packages into the sack with no care or thought and attitude is horrible. Going elsewhere in future.
January 2022 by Evan Mac
AVOID AT ALL COST! I've seen so many, particularly elderly, hook residents being given miss-quoted prices or told they need to pay insurance (when they don't need too).
December 2021 by Angela Mcleod
I have just visited the Hook Post office and encountered a very rude attitude from a member of the counter staff. So much so I decided to take my parcel elsewhere. I showed surprise at the price as I had already priced it up at home, when I commented that I would just have to pay it she slammed the Royal mail price list down in front of me and said well you don't have to but that's the price! When i pointed out that she was rude i had abuse shouted out at me as I walked down the shop to leave! Needless to say I won't be returning there again!
