March 2024 by Sally Rudman
Such helpful and welcoming staff, the pharmacist Mohammed takes the time to stop what he?s doing to talk and explain things to you, and as well as making you feel welcome, he is incredibly informative and helpful. We are lucky to have this pharmacy in Hook, well stocked and doing a great job at advising people when doctors appointments are so hard to get. Lovely customer service all round ?
February 2024 by Galin Lowe
What a find! The pharmacist does a walk in service for menopause consultancy. It was a fraction of the price of a private clinic and he was very patient and thorough. I will be using this place going forward
February 2024 by Jon
One of the few pharmacies open late on a Sunday even, bit of a lifesaver. Friendly staff and a quick turnaround.
February 2024 by Renata
Poor service, no sense of urgency, no care for customers needs, always blaming the Odiham HC for delays dealing with repeat prescriptions?staff are rude.
January 2024 by AK
Young gentleman at the counter was beyond amazing and helpful. Lovely service
September 2023 by Nick Mason
I found the vibe of this pharmacy to be very positive, the pharmacist was very pleasant to me, and there was a nice collegiality among the staff while I was waiting. I note there are some harsh critiques of the service on here, and certainly it must be upsetting to have an error in your prescription. However, I'm rooting for this place to succeed.
July 2023 by Sophie Denovan
Often unhelpful and rude. Never willing to go out of their way to help. Went in after an emergency prescription was requested from 111, told they didn?t have it, refused to even look into it, horrible and unfriendly attitude. Went to boots who sorted it straight away.
May 2023 by Sian Healy
Ifran couldn?t have been more helpful and knowledgable.
April 2023 by Emma Smith
Extremely rude staff?.what has happened to this pharmacy it?s an utter shambles
January 2023 by Graham
Useless had my prescription for about three weeks but when I went to collect it guess what? they hadn't even bothered to make it up.Some bit of a school girl about 15 was working there while two adult women just stood about talking.The girl never apologised.Oh and guess what they don't answer the phone!
January 2023 by tony boxall
So helpful with medication for are 9 month old daughter great service
December 2022 by Dominic Anderson
The team were very helpful and when antibiotics were out of stock during national shortage were able to suggest another which they had in stock. Lead pharmacist at the time was amazing.
December 2022 by James
Friendly, helpful and open later than almost all other local pharmacies.
November 2022 by Ollie
called over 100 times today and no answer. been chasing my daughters prescription but cannot get through to anyone.....
October 2022 by Marie Clydesdale
The place is shamboloc! My husband has been prescribed ensures (incidently he?s dying) and can only tolerate these drinks. Was told they don?t hold them in stock but they?d be in next day at 3pm I went back to be told they weren?t in and the delivery vans were stuck in the garage!I had the misfortune to have to go there this morning to be told the same thing! They are incompetent at the lowest level rude beyond belief and the young whippersnapper who tried to belittle me this morning should have done better at school or she wouldn?t be working in a pharmacy that is not fit for purpose. I want a call from the highest manager or I will go further with this.have noticed anyone with positive things to say get a response but anyone saying negative thing are ignored? certainly makes you thinksaying anything negative get a response . Makes you think
