May 2023 by Anthony Milligan
I can confirm alot of posts to be true. Firstly the attempted delivery is more of a knock and run and then the opening times are for 2 hours a day.No point in getting the parcel redelivered as it will make no difference. Amazingly I'd rather us Yodel or Everi as the local delivery drivers are very accommodating.
May 2023 by BKNT BKNT
My postman dan is the best postie in the uk . Nothing too too much for him. 5 star service
March 2023 by Paul Halliwell
No postman delivers around harrier green in past month, lots and lots of letters being lost
March 2023 by Fred
Ridiculous opening times. Anyone who works for a living forget being able to pick something up.
January 2023 by Amanda
The staff are very rude. If they don’t want to work their find a job you want to do rather than be rude to CUSTOMERS!
Very unfriendly, not helpful!
Opening times!!! Why bother!!!! Absolutely useless!!!!
December 2022 by Paul Matthews
sent a batch of parcels over 2 weeks ago tracked 24 service which apparently RM say will be prioritised during strike action. Tracking shows they haven't moved from hythe sorting office. both customers have now cancelled orders. thanks RM not even worth one star rating
October 2022 by Anne Hall
I can't get to the collection because the opening times are all early morning. Opening times are ridiculously limited which makes it not fit for purpose
September 2022 by coffeehead68
I live at Drapers Copse in Dibden and we have only had a postman delivering one day a week for months now. This is totally unacceptable and we haven't received any notification or explanation as to why this is the case. Royal mail are being payed for a service that they are not providing. Disgusting and total lack of customer service. Won't be using them for parcel deliveries in the future.
August 2022 by British Airsoft
Ridiculous opening times
October 2021 by Judy Hopkins
A parcel was delivered to my mother this week. The driver asked if she had a gas leak but mum couldn't smell anything. He asked to come in and noticed strong smell near her cooker and told her to contact the gas board immediately.Which she did. He then returned 2 days later when he was passing by to check she was ok. This man possibly saved her life as mum though her feeling tired and a bit dizzy was just old age not a major gas leak. Thank you so much for alerting her to the danger she was in. 5 star service although the website only let me give 3!
October 2021 by Geoff B
Appalling hours of Service at this Delivery Office. Had a pre-paid Royal Mail tracked parcel to post. Walked from Saltwood to Hythe only to find the Office closes at 10am for the rest of the day. The Hythe Post Office refused to take the tracked parcel suggesting I try Folkestone Sorting Office.
September 2021 by mark McGrane
Useless collection times hard to collect your parcel if you work I don?t get why they have limited there opening times. Can?t blame COVID for everything
September 2021 by Paul Ancill
Open for just two hours! Do the consider maybe people work and so can't pick up their items
April 2021 by Trev Cooper
Best post office
September 2020 by Stephen Doney
Have had the misfortune of parcels supposedly sent using this bunch of lazy backward unhelpful excuse for a delivery company, the driver does not knock your door, actually seen him just post the note through door saying you were our pick up from office! You travel to station that has no parking, park half mile away, are met with sullen unhelpful staff, begrudgingly they give you your parcel that looks as it has descended everest the quick way. I ask all use another company. New complaint trying to pay duty (duty £2.99 + handling charge £8 on an item worth £17.99) the Web page will not work just says oops yes oops very professional that oops, try to call but over 90minutes waiting on line - no call back service, no address on card as to where my parcel can be picked up, this company should not be allowed to do business.
