January 2024 by Kerry Gbasai
MISERABLE shop assistants. Looked at me as though the customers were an inconvenience. And they wonder why people prefer online shopping.
October 2023 by rach youtube
Went in to return a pair of boots I bought 2 days ago - was a fairly straightforward exchange, however one of the staff members at the desk (she was training a younger lady to take a refund) had an almost irritated and dismissive look and demeanour towards me/paying customer. What happened to a ?friendly? returns procedure offered by Clark?s?
July 2022 by KERRY DARBISHIRE
Closed for lunch due to staff shortage. Unlocked the doors 10 minutes later than stated dudnt even open the door to waiting customers or greet themWould not measure my grandson's feet as he had no socks on refused to use the popsocks given to adults despite a customer saying her son was given them last weekThe young lady was rude and unhelpfulI subsequently purchased 2 pairs of shoes at another shop
April 2022 by Jason Moores
Easy purchase , knew what I wanted so no trouble for the lady who served me . Nice lady and very pleasant .
April 2022 by S. Ingrem
Great place . Caring staff .nothing to much trouble . Can always find what I'm looking for. The staff knowledge is incredible they care about their customers. And that is a plus in this Day . One to one service. We'll done
March 2022 by Judy Peter
Very helpful staff.
January 2022 by Chelsea Allen
Excellent customer service and excellent shoes.
September 2021 by Lou Lou
Awful, awful, awful - avoid?.terrible customer service. My son and I visited the Lymington shop today to get feet measured for new school shoes. Fairly busy but no greeting or acknowledgment from any of the staff who all looked thoroughly miserable and unhappy. Snappy assistant just complained how busy they were and walked off when we approached for help?we subsequently left. I appreciate it?s a busy time but hardly unusual and that is their job! Clarks shoe shop was always a ?go to? shop for service and quality but the last couple of experiences have been far from that. We will not be visiting or recommending anymore - very disappointing
July 2021 by Jenny
Avoid on a weekend if you want your child's feet measured correctly. I was told my 18 month olds feet are narrow which having been measured numerous times before including in this store, they have never been narrow, and it would be highly unlikely she would have any. Without looking or offering to look. Then to be told that Clarks sandals don't start until size 4 when we have a pair of Clarks sandals in a 3 which we showed her. Needless to say she didn't have much to say. In all fairness I did interrupt her story time with her colleagues How inconsiderate of me!
January 2021 by Carol Jones
Lovely staff but not many wide fit styles.
January 2021 by Hector Sutherland
Expensive but quality shoe's.
September 2020 by Abigail Rolf
Been many times with my little boy and always great service but today with the pandemic going on they were just incredible, can?t thank and recommend you guys highly enough. Took every precaution but also made my 21 month old and his nervous mummy feel at easy.Thank you so much, very much appreciated and we love our new shoes!
September 2020 by James Vernon
At least two of the staff here are very knowledgeable about fitting for children's feet. The range is as you'd expect for Clarks, decent quality, nothing too fancy
January 2020 by Fuel Hair mechanics
Fantastic for children's shoes
January 2020 by Dee S
Good shop