Lovely shop , excellent customer service from friendly staff .Kindly ordered a bag for me which wasn't in stock , thanks so much .
September 2021
We came to whitstable on the weekend as never had been before. We visited the joules store and had the best customer service from Rachel, nothing was too much trouble running back and forth to gets different t-shirts for my fussy partner! Even took the time to order a particular one to our home address as they didn’t... read full comment
October 2020
I am a fan of Joules, but usually shop online due to physical disabilities. My husband helped me into this branch for the first time today. The shop is very well-stocked, easy to shop in, and the two ladies working were absolutely charming. Both were pleasant, friendly and extremely helpful, even checking 'backstage '... read full comment
