March 2024 by Paul
Such a great post office. I saw real community spirit whilst I was waiting. There’s not enough of it! They are also knowledgeable and thorough.
September 2021 by Rambhi Chundavadra
Helpful and polite staff, amazing experience !!!!!!
September 2021 by Ram Rajshakha
Excellent customer service. Staff was very friendly and knowledgeable..
January 2021 by Robin Jackson
Amazing experience and very helpful staff. I would recommend anyone to get their passports through this office. It is much, much easier than going through GOV UK, which is a nightmare. But best to go early in the morning to avoid the queues.
January 2021 by Peter Broadhurst
Excellent service by Shana in processing an international driving licence for both me and my wife and a passport renewal for my wife.\\nFriendly, efficient and speedy.\\nFirst class
December 2020 by Luke R
It was playing to discover that the post office is still open during the pandemic and moreso that it is well organised for social distancing, and queuing during busy times.
November 2020 by Rachel Mobbs
Long que today just before lunch. Nearly always is here, however the lady behind the counter, on her own, working very hard is AMAZING!!! She is so knowledgeable, patient, kind and always happy! Even when individuals are rude to her. No excuse for rudeness!!! No matter how many Zoom calls you have booked in and haven't bothered to check the opening hours. Please be polite to the lady that works very hard here. A smile and a thank you go a long way!!!?
November 2020 by Caroline Ellis
The Post Office and shop counter staff are always patient, helpful and friendly - each customer is served as an individual, not just as the next in a queue.\\nThe Post Office queue does sometimes move slowly- this is because the staff take the time to make sure that their custommers are aware of any options on the service that they require and enable them to choose accordingly - surely this is to be commended, not critisised ?
October 2020 by James Carter
Thank you so much to the staff at Lymington Post Office. I had an issue with a vehicle document, and the store manager was amazing and sorted it out for us. 5 star service, thank you.
September 2017 by Sam Janout
This is my local post office that I use at least three times a week. I've always found the staff courteous and helpful. Sometimes there're queues but that's inevitable. Personally I've never been to a post office where I didn't have to queue. Overall the staff do an excellent job hence 5 stars.
August 2017 by Robert Patten
I needed an International driving permit, which are only available in 4-5 locations in the Southampton/Winchester area. I'd already made the mistake of trying out the Above Bar PO, in Southampton, so thought I'd visit here on my way to see my sister in New Milton.
What a difference.
I was seen almost immediately and the man who served me was courteous and efficient. The process is very complicated and this meant people queuing behind me were forced to endure the time this took...please accept my apologies!! Added to this, others doing their business banking and you could see the queues building.
At least there were two seats...more would be better...so at least some could sit and rest. Very friendly staff. Too many display units and not enough seating for the disabled, elderly and those with young children.
Recommended...but maybe avoid Monday mornings?
July 2017 by Tim Coe
Very slow service and if you arrive at 5.28pm they'll try and turn you away or let you stand in the queue for 20 mins and only then refuse to serve you when you eventually get to the front! They like to make a point..of losing customers forever. Appalling lack of awareness of how to deal with people when running a business. Avoid at all costs. Would be faster to deliver your item on a bike yourself...with a puncture!
July 2017 by James Brushwood
Queues are too long and service can be slow at times
July 2017 by Krisztina Hastings
Worst customer service ever! Santi is the most unhelpful person I have ever come across!
