February 2024 by Clare Dorkins
Well stocked and fast service, and an impressive range of services at their sister store in Totton as well.
September 2022 by Roisin O'Connor
Very helpful & considerate pharmacists. Also, on the main street, near the parking so very convenient. Highly recommended.(I see the reviewer below was contacted & got assistance but did not change their score - a bit grumpy??)
August 2022 by Sas Cabbage
Had high hopes after the recent change from Rowlands pharmacy to AR Pharmacy, as usually go to AR Pharmacy Totton where they have been outstanding.Pharmacist on duty at Lyndhurst branch today 28th July 2022 was arrogant and rude when I asked him to slow down, as I couldn't understand him as he had a strong accent and he spoke too fast for me. I think he could benefit from a customer service course. In an industry where there are elderly customers, he could benefit from some patience and compassion.Mr Jordon senior and junior would be turning in their graves!Update today 3rd August 2022. The most helpful lady has just taken my phone call and couldn't have been any kinder if she tried. Thank you.
May 2022 by Eric The basterd
. Recently somewhat improved.
November 2021 by Caroline Sanchez Del Pino
Registered as vulnerable and not able to get out for 12 weeks Ii asked if my medicine could be delivered was told in a rude tone that their van was full and the driver is risking his life delivering to people like me..the chemist is filthy with boxes everywhere. Stock is low. Takes 2/3 days to do a prescription sent directly from GP, it should take about 15 mins, and when you go to they dont have it in stock. Bad management bad service. hense I will not be going back...I'm now using Forest pharmacy in Bartley. Very kind people and caring they go out of their way to help you. Deliver too with no fuss. A very quick professional service. Was a customer for 40 or more years with Rowlands. NO MORE
October 2021 by Jonah Vanke
Astonishingly helpful, I needed help when they were actually closed and seeing I was injured they helped me anyway. Really above and beyond what I could've expected/did expect and was very appreciated.
August 2021 by Rachel Mobbs
Don't use much but in the 5 or 6 times I have been in brilliant service. Always have what I need, great advice when I have asked, friendly and knowledgeable. Went in on Saturday for a pack of lateral flow tests. In and out in less than 2mins. Also stock some lovely things you don't think you want but you do. Lovely old fashioned little chemist. Love the old wooden shelves, reminds me of when I was a child. Should be more places like this?
August 2021 by N B1236
Recently moved from another pharmacy to this one as it?s closer. Very much regret doing so as they never have my prescription in stock. It?s very common a lot of woman take not as if it?s a special script. I get told to wait 3 days before getting it and even then I am asked to come back. I never had this issue with my previous pharmacy anything my doctor ever ordered was there waiting immediately after my appointment. Staff are friendly and helpful. Shop is well stocked with most you would need but a little pricey. Considering changing.
January 2021 by John Payne
Very poor stocks
June 2019 by Liam Gaster
Very friendly, speedy service and well-stocked.
March 2017 by Sarah Penfold
Nice local chemist
