June 2023 by Mario W
Never again! Absolutely incompetent personel. No support.Go to Specsavers!
February 2023 by Bruce
Booked an appointment to pickup and be shown how to put in my contact lenses, on the phone call they told me I could come in and earlier or later as the optician was free on both slots around my appointment.Fast forward to today where the receptionists say that there are no opticians in for the day and that I will need to book another appointment to come in.Annoying as there was no email or phone call to indicate that the appointment was cancelled.
June 2022 by Pam H
The optician explained the testing clearly and type of lenses available. She also gave me advice re my cataracts. Kim helped me to choose well fitting frames in the style I preferred. Value for money was good as there was a discount on varifocals and frames. Covid precautions were in place and all the staff were friendly and welcoming.
June 2022 by Ann simpson
Thank you so much for helping me see clearly again. After spending a lot of money on glasses that were clearly not right for me from another high st shop I came to you and I can see very clearly now. The ladies were lovely and enjoyed a joke And a bit of fun something that?s lacking right now sadly. I would recommend them highly.
April 2022 by Gerald Hollyoake
I was looked after by Fran today and she was very helpful and nice.
February 2022 by Hannah Nixxon
The staff are absolutely wonderful. My little boy was very nervous about having his eye test, and everyone was so friendly and put him at ease. They sat with him and helped him pick out some new glasses that would suit his face. When we went back to collect them, they made sure that they fitted correctly and were comfortable. Can't fault them at all.
January 2022 by Sylvia Beagrie
I am always highly satisfied with the service I receive, and impressed with the courtesy of all the Staff. Management, Opticians, and receptionist...Thank you..
January 2022 by susan adams
The staff were very helpful ,especially Andrea , and made sure you felt safe in the present climate.
January 2022 by christine reavell
Pleasant experience. More than helpful would definately recommend.
January 2022 by Colin Christmas
delivery is appalling
August 2021 by Eileen Ausden
The staff were pleasant, friendly and well organised. The optometrist was very knowledgeable, competent at her job and colleageal in her approach. She adapted to the needs of the client and was extremely thorough in her examination and referral documentation. All staff were good listeners. The branch complied with Covid requirements.Excellent service.
July 2021 by Margaret Allen
From booking an appointment for an eye test through to choosing new frames I found it to be a very easy experience. The Optician was extremely pleasant and answered all of my questions. I was then put in the hands of Cecile who, again, was extremely pleasant, friendly and helpful.
July 2021 by Amruta Aneesh
Staff were lovely and helpful in ensuring we could get contact lenses at short notice. Excellent customer service with minimal hassle. Thank you!
July 2021 by Martin Hill
Outstanding service; very professional opticians with excellent staff. I was thoroughly looked after. Really impressed.
July 2021 by Richard Woodling
New Optician in residence, very polite, knowledgeable and informed. Good supporting team. Clean and C19 secure environment.
