November 2023 by Snowisverynice Today
Extremely unpleasant staff. Had ran out of medication that I require(my regular pharmacy had not filled my repeat prescription on time) and which has terrible withdrawals if I don't take them on time. NHS 24 consulted and agreed to send emergency prescription for that evening and the next night to here and that I could pick it up here within the hour. They emailed and sent prescription through to Asda Pharmacy. When my husband arrived to collect for me, a very unpleasant female pharmacist told him yes she had received my prescription and yes she had the medication in stock but she was not going to give out the prescription as I was not a regular user of Asda Pharmacy. Why then does she advertise her store as an emergency pharmacy ? Why did she agree to take my emergency prescription from NHS 24? Thanks to her I had terrible withdrawals and a migraine headache .Horrible people with zero empathy or customer service skills.
November 2023 by Allie Oceanfish
I'm a uni student needing some sleeping pills, they asked for ID for proof of age, and didn't accept the photo of passport that i upload to the UK GOVERNMENT website for work permit. Unbelievable... Had to get it from somewhere else with a more friendly service
August 2023 by Anthony Smith
Helped get my wife medication from number on prescription because the chemist we deal with don't open on Saturday morning.Thankyou for putting yourselves out.Regards
July 2023 by Alisha Barber
Absolutely awful.Ordered an paid for a prescription online with the Asda online doctor. (Private prescription)It was approved my end with an email confirmation. The staff weren?t helpful.Telling they haven?t received anything.Even though on my end it was ready to pick up after 4 hours.Showed staff the confirmation but still they said they had nothing.Had to phone the Asda to online doctor for the women who was amazing, she confirmed it was sent, but she said she will send it again, an to stay on the phone with me to make sure they have received it, as her end again it says it was sent.The women looked again, an said she couldn?t find it.Yet the women on the phone was confirming it was sent an asked for me to pass the phone to the pharmacist. So she could also back me up the fault is their end not hers.For them to ?magically? find it an refuse to talk to the lady on the phone.Wouldn?t recommend this pharmacy to do this service as I was waiting for over an hour.
April 2023 by Michael
Helpful staff, pharmacy open until 10.30 which is handy. Although they didn't have my prescription in stock at the time
February 2023 by Abbi Stratton-disley
I waited over an hour and a half just for my medication and every time I asked if it?s ready they said ?2 minutes? I wish I could give it 0 stars. Can?t believe they have the guts for keeping people waiting for such a long time.Such a disappointment I will never be going back there again
February 2023 by Maggie Wallbridge
I don't think I would like to work in that Chemist ..I was in a queue with 5 people behind and the person serving found it pleasing to have a good long chat to the lady about nothing relevantand the lady customer kept looking at us with the don't give a dam attitude .but the man behind me was getting irrate .......so was I.........
February 2023 by George Buchanan
Great service went by with my prescription they ordered it in and I collected it the next day. Good price too
December 2022 by lester wilkinson
Can never seem to find prescriptions today however they only gave me 1/2 my tablets when i ask for the rest they said they had missed the rest which were ordered same time over a week ago,come back tomorrow but some may be out of stock,will be changing in the new year
November 2022 by Saracen 888
It?s quicker to go to university, study pharmacology, buy a pill press machine and do it yourself than get served a prescription at this pharmacy.
September 2022 by Albie Holden
Shocking service. Was told 15 minutes and had to wait over an hour and it doesn't look like most of them are in a hurry
August 2022 by Katie Biggs
Que is often very very long!Plus is that this is a late night pharmacy although customer service advisors are really slow serving people and using the till.
July 2022 by Rafa Brotons Moreno
I give them 1 star because I can?t give them less. I had to wait more than 3 hours, he said the prescription it was fake so I had to go to the doctor again, when I came back with the prescription he denied to gave me the medication. He was rude all the time. The worst experience I had in my life.
July 2022 by Sadia
Pharmacists are incredibly helpful- haven?t met a single rude ignorant pharmacist and I?ve been coming here 2 years. Never had to wait more than 10 mins. Even when I?ve had prescriptions sent to the wrong place, they?ve chased it up and told me where it?s ended up. They simply need to move into a much larger and organised space with enough staff.
June 2022 by Chris Hirst
Sought to get some cream for a infected cut pharmacist said couldn't give me anything and said I had to go to Dr.Also asked for some cream with steroid in to deal with break out of eczema and she refused to give me it saying was against the law.Didn't take time to look at either issue and was stood over 2m away speaking quietly in a noise venue.Failed to make any assessment or real engagement - no wonder this place has just a bad ratingPhoto: the pharmastists details who I had issues with
