December 2023 by Google user
My optician, Zara, was wonderful. She went through the price ranges for my contacts with clarity and even gave alternative options. The employees behind the desk are also great, every visit I?ve had they?ve always been helpful and polite.
November 2023 by Lee Stanley
We been treated very well in Boots Portsmouth UK (commercial road), very courtesy, the optician and a doctor done a great job as well as given us very good advice, in fact, on 3rd Nov 2023, my wife ?s eye feeling so bad and visited Boots? Optician, then after checked by the in-house? doctor, we been told that my wife?s eye got a Cornel Ulcer on the Cornea which needed an urgent care! Immediately, she (the doctor ) proceeded sending a referral letter to Queen Alexandra Hospital, and help us to make an urgent appointment in hospital, he (another staff) in Boots gave us the address of the hospital right the way, and printed out to us the related report from the doctor, for our reference!A call called us on the morning of 4th Nov, and confirmed that Boots has sent the referral letter to Queen Alexandra Hospital directly, that they already make an appointment for us, so we just go and tell our name which we will be arranged to see the doctor!So we went & be checked & got medicated at QA on 4th Nov afternoon, and it will be following up again on the 8th Nov at QA too! I?m believing that my wife will be soon be recovered!Again, thank you Boots?Stanley S M Lee 7th Nov 2023
November 2023 by Ralph Terry
some delay waiting while there was a staff changeover. after this the staff were friendly. optician was top notch, and comforting
November 2023 by mohmed iqbal
Staff polite and courteous.Examination at all stages conducted professionally and deligently.Looked at past photos and current ones to see if there were any underlying issues.
November 2023 by Vivianna Grigorie
Good service, good doctors. I was satisfied and I'll remain with them.
October 2023 by Valerie Saunders
Great customer service but kept waiting half an hour beyond appoint.rnt time.
September 2023 by Emmanuel Egobu
The staff are always friendly and professional here. In a lot of cases the lenses are free you often just pay for the frames. You can get a voucher from boots or your doctor to cover £70-80 of the cost of the frames. It's good value and the staff are nice.
March 2023 by Keith
Go woke go broke. All glasses are unisex now. Goodbye boots.
September 2021 by agnes Molnar
I've been at Boots Opticians (Commercial Road) a week before and today. Both time I've experienced outstanding and helpfull attitude from all the people who work there. I am happy to use their service again and recommend them to others. Thank you!
July 2021 by Chris Kimber
I called Boots Opticians, Commercial Rd, Portsmouth with a problem. The way I was handled on the phone was courteous, professional and helpful. I then visited the branch for assistance and was impressed even moreso by the standard of service there. TYVM Boots, you set the standard for others to follow.
July 2021 by Kah Yee Tiong
The staff are very friendly and helpful, especially those at the front desk. Love this experience.
July 2019 by Sarah P
A huge thankyou to Magdalena who went out of her way to get my new glasses to me today. Amazing personal service.
October 2018 by Sam H
The closing time states 6 pm. It is 5:30. Tried to order some new contacts because you have to do it in person despite being on the system. Got there after a 20 minute drive. "sorry sir we close at 5:30." The Specsavers about 20 metres away were more friendly and open until 7.
June 2018 by Jayne Pryke
Have recently gone to Boots Opticians as my previous optician has gone private.
I am very impressed of the service given from all of the staff and would highly recommend this Opticians
October 2017 by Anthony Cheesman
Poor after care, do not seem to warranty product. Only helpful until you pay.
