January 2024 by Ayman Aziz
Just spent nearly £30 and My order never arrived. When i called the store, they kept me on hold and started arguing among themselves. Customer Service is at its worst. The Duty Manager does not even have a clue of how to manage the store. Absolute Nightmare!
November 2023 by Peter Nemeth
The worst idea of all introductions and ?empty bottle or packaging ? system.Every time you want to buy a simple item such as a washing liquid you have to wait for about 5 minutes in the queue and another 10 minutes for someone to actually bring the product to you. Such a waste of time! Please change this system as soon as possible!
August 2023 by Ollie Neale
Prioritise deliveroo customers while leaving 1 till assistant and a humongous queue
April 2023 by Nicky Smith
Absolutely discounted, shop wasn't busy at all, waiting to be serve about 25min because old guy, name Terry was busy talking with customer about her winning lottery or something,my baby was crying,being hungry,he seems don't care then another old lady coming asked if I wanted to be served ( joke) ,sorry but those ppl sould stay home and enjoying cup of tea watching coronation Street and leave their positions for younger generations ?
January 2023 by Rafael Paula
This place needs self checkout tills, it has barely any staff in, usually there's queues, staff is usually busy with delivery orders or stacking and can't notice you queening! I have seen quite a few customers walk out myself included!
December 2022 by David Ormerod
Living just round the corner we often pop in for a few groceries and have always found the staff courteous & happy to help. For a small store they stock a good range of basics, although disappointingly they?ve recently reduced the range of freshly baked bread. I was very happy to buy this lovely bouquet on Saturday for just £6 ? Sadly they do have a huge issue with shop-lifting which is hardly their ?fault? - but might account for some of the negative experiences mentioned in other reviews.
November 2022 by Richard Mullens
Appalling customer service just now! Nobody serving, queue, had to find a member of staff to come on till. No apology, didn't answer customers questions, jabbering away to someone on her headset. Then she wiped what looked like food debris off her till using her bare hands, before picking up my items with her dirty hands! Asked her for a receipt, she ignored me and started walking off. Asked her again and she went back and got my receipt out the rubbish bin! Absolutely disgusting.
August 2022 by Jayne Ashmore
I have been to this store many times and i am disgusted at how there are no staff except one called Fiona. the new manager is a disgrace trying to belittle her in front of customers Fiona works all the time and on her own with no breaks, there is never no staff and Fiona running around like a crazy person on her own trying to help customers please give this lovely member of staff a break and more importantly some respect, AND TEACH THE MANGERS IN YOUR STORE TO HAVE SOME RESPECT FOR THEIR STAFF MEMBERS
August 2022 by Trevor Simmo Simmons
1 star as it was open only 2 staff working 1 on the till 1 doing on line orders. She finished 1 order looked at the 8 customers and walked away away
July 2022 by Stuart Green
Great staff friendly and service is brilliant very time THANKS
July 2022 by Hannah Mason
The duck and pork belly were incredible.
July 2022 by Dan White
As always a superb local store!
November 2021 by Richard Goldfinch
Generally not busy. Sometimes fresh produce is in short supply. No self service tills here
October 2021 by Nigel Gainford
Staff are always friendly and the shop has a good selection.
July 2021 by Gareth Colwell
Best food shop on Albert Road for choice, you can even just about squeeze a weekly shop out of it.
