Cosmetics & Beauty Supply in Portsmouth, Hampshire

“I came in yesterday and the staff, especially Katie, was so nice and lovely. Katie asked me all about my hair and gave recommendations on what shampoos and conditioners would work. Amazing worker and hardworking person. Would definitely go back again ?.”

“Five stars for this shop, the lady who works there is amazing ❤️? she was helpful and answered all of our questions, she new everything about the fragrances we wanted.I would definitely come back because of her❤️”

“Very friendly staff and not too sales orientated. Showed my partner several products and I saw them being very helpful to an elderly couple as well. Shop was very clean and tidy.”

“Lovely helpful staff, really welcoming! Couldn’t fault the service whatsoever.I didn’t find everything I was looking for, as this is an outlet store but the lovely ladies I spoke to had no problem with directing me to what I would need to find in a regular store. ✌️”

“I went in on Saturday with my mum and this was a very busy Saturday- Yet the staff where so lovely and helpful to us both! Obviously we knew the products would be amazing as they always are from the body shop, but Thankyou to the staff!”

“Kim is an asset to this store. Had issues with my prescription and as I was in Portsmouth attending a graduation for the day, I needed it sent there (rather than the usual Reading). Herself and the pharmacist faced a system error and a fax machine problem but they eventually managed to receive it from my surgery. They were in constant contact with me through the whole thing. Brilliant customer service and an asset to the company.”

“I didn't know the pharmacy and advice area was closed for lunch for 45 mins so there was a wait of 30 mins but the staff when back on duty were very helpful. The pharmacy was short on a few things which you don't expect with Boots. My rating is closer to 3 1/2 based on my experience on the day.”

“Boots is a well known shop in the UK without doubt. In most stores, you will find pharmacy service. I have visited the shops in different counties several time these few months. Their staff is helpful. However some shops the internal 'environment' (decorations) is dated (or the maintenance job is properly done).Recently I went to a shop for eye drop for tackling minor infection. When I told the staff I had tried the one that it is displayed and would like to try other one, the staff told me of the infection does not completely cured then I should see a GP. She is very polite and her suggestion is reasonable. Yet it is a very different experience from the place I come from (an Asia city). We would have st least score of choices of almost all nonprescription medicine. But only few dispensaries will provide pharmacy service. Nevertheless I wonder if this is logical (not reasonable) to just keep a single product unless all other brands the ingredients are exactly same.Sometimes I found some products are out if stock in the shelves. This gives a not-so-good image od the store management. Nevertheless this may be due to short of manpower. Also this may be the reason of closing the store for lunch break; to me (again being as a non local and with little experience in biz) this is an 'amazing' arrangement. :). Anyway, Boots staff is helpful.”