February 2024 by caroline mountifield
The guy in the shop was miserable. Not friendly or helpful. Tried selling a chair whilst I clearly wasn't interested. Just went in to look around. Need to brush up on customer service skills.
December 2023 by dennis ray
Not happy my wife has a scooter from them on mobility she has a puncher when she phoned for repair they said sorry but he's out sick you will have to wait not very good service
July 2023 by Chris Rider
Extremely helpful, and put right problems promptly
July 2023 by Steve Ingle
Guy new what he was talking about, bought a lovely little runaround too help me with my walking or lack of it I should say.
June 2022 by Tasha Smith
Very friendly and happy to help staff. Helped me with my purchase and was very professional about my needs and wants. Will definitely shop here again
June 2022 by Kelly Mckeon
would not recommend these at all I had a scooter under the motability
scheme with Eden first for 3 years and had few issues that just took months to sort terrible customer service just fobbed off all time....I was stupid enough to give them benefit of the doubt for a second 3 years and went with them again thinking maybe they like many are having a bad time after COVID but within the first year I'm finding them even worse this time so will be calling motability and hopefully go with another company....I can't handle this waiting months being fobbed off cancelled on lied too or just not turning up....if u guys were just honest with us instead of talking bs and treating us like idiots we wouldn't mind half as much ???
June 2021 by Dave Morris
Excellent service completed as agreedWell fone
June 2021 by Keith Ayres
staff here very helpful and friendly.
April 2021 by Jessica Winter
Will not recommended this product at all. Bought a recliner chair in June. A castor fell off after 3 weeks and we are still waiting for a replacement to be fitted 3 months later. Dreadful customer service, I call regularly and get fobbed off each time. Even the complaints department never bothered to get back to me.
April 2021 by Andrew Pereira
Shocking place keep well away,full story will be posted here soon.
January 2021 by Elizabeth Meakins
Very helpful staff
January 2021 by pompey yard
Staff are great
April 2020 by David Pettitt
Unfortunately I have walking difficulties so I've bent to my wifes wishes to buy a wheelchair. Went here as it's round the corner from where we live. What a lovely place. The staff were friendly and could not do more to help us. Top marks.
January 2020 by Christne Fisher
David at Eden mobility Portsmouth was very helpful and patient with my elderly father and showed him several options of mobility aids He was also very knowledgable on their products. David and Ryan were very friendly and nothing was to much trouble for them. Will definitely return if we want any further help, or an upgrade of the wheelchair brought
January 2020 by Neil Andrews
Very helpful. Knowledgable staff.
