January 2024 by legend dolby
Went here with my wife on the 15th of January was served by a very nice man I tried on a jacket but is was not for me but the man was truthfull and very helpful thank you.
January 2024 by James Dart
Plenty of staff on hand to help, although not all sizes so needed home delivery
December 2023 by Ricky Thorne
Great service. Great prices and great clothes
November 2023 by Caroline Berry
Very helpful staff with great knowledge of the product
August 2023 by Paul Gerard
Emily was outstanding, full of knowledge and made me feel very comfortable. I had special requirements as I?m an amputate but she was not phased in anyway. She?s moving to another branch soon and will be missed in Gunwharf.
August 2023 by Scott Wilson
Very professional staff and excellent customer service e and an array of suits, ties, accessories and other items.
August 2023 by Nick B
Great service from Hannah and Awet who measured me up for a suit, ordered it in and delivered fantastic customer service .
August 2023 by Madone Amia
Great customer service from your team member Josh. Thanks sir
August 2023 by kevin haward
Went in this morning and were greeted with superb service,friendly and extremely helpful
July 2023 by rosam101
Very professional staff and excellent customer service e and an array of suits, ties, accessories and other items.
July 2023 by David Walden
Staff helpful and prices good
June 2023 by Jeff Upson
Just been in today and got served by Emily today. She was absolutely brilliant. She was patient, knowledgeable and explained things to me with care and consideration.I would definitely recommend that if you want a suit (even weird shaped people like myself) go in here and get Emily to serve you. The colleague that was with her was also very warm and friendly but sadly I didn't get her name.
April 2023 by Family Hall
Great service. Very efficient
December 2022 by Melissa Berry
Hannah at the Gunwharf branch needs a medal! We went in 5 weeks before our wedding to hire 6 adult and 2 children suits and bought the grooms suit! She worked tirelessly with us for over 8 hours in total, to ensure that the men had all their suits.3 of the suits were for an usher and page boys that don?t live in the country and she made sure that she had enough suits just in case they didn?t fit! She went above and beyond and we appreciated all the effort that her and the team at Moss Bros made as they all fitted perfectly!Thank you Hannah for the time and effort spent and for the amazing service that was provided.
December 2022 by Charlotte
Booked an appointment at 11.45am Sunday for a Black Tie hire fitting. Arrived early to an empty store, approached the till just to say we?ve arrived early if anyone?s is free, no issues if not. Wow this was a major issue, we were scolded by the gentleman at the till- ?We are booked right out on Sundays, no way can we see you, you shouldn?t turn up early etc, all while gesticulating wildly. So so rude. We told them don?t worry, left the shop & didn?t return. We could not believe the condescending attitude, the rude body language. Major issues with customer service at this store that need to be addressed.
