January 2024 by shaun Sutton
Very busy but only had to wait 10 minutes for a table. The food was great, Service excellent and the cost was very competitive.
January 2024 by Sans Stanton
The restaurant is diabolical. On the evening we visited they had NO chips or colslaw! The ladies toilets were in an appalling state. Should be
January 2024 by Anessa S
Had to wait half an hour to get a table, which is fine as this seems to be the norm at most Nandos. But then had to wait another 40 minutes before the food was served. I was disappointed with the fino pitta as the onion sauce/chutney tasted vinegary and watery, this spoilt the meal.
December 2023 by Padraig McGuire (BusManPaddy)
Good place and it was my 1st nandos, the place was busy but only waited about 10min for a table, took a while to figure how to order but got it ordered eventually, the food did let it down as the chicken in each dish was cold, we mentioned it to stall and they gave a chicken that was excellently cooked and was very apologetic. I would try place again.
December 2023 by Rich M
Can your staff count to 3? Missing items in every order, pull your heads out and learn to get things right first time. I paid 70 quid for this order and now having to head out for chips. Morons.
December 2023 by Katherine Hudds
I usually love nandos however the service I experienced during the evening on Thursday the 23rd of November was very unprofessional & appalling. I ordered my food & a refillable drink via the app and was waiting ages for drinking glasses so when they did not coke I asked a waiter for a glass and she gave me one. I filled it up as usual and thought nothing of it. As I was enjoying my meal a very rude and aggressive waiter who had his hair in a pony tail and some visible arm tattoos came and demanded that I pay for my Fanta that I was drinking as it was in a water glass, or he would take it away. I explained to him that I had already paid for it via the app but this was the glass that I was given by a staff member. He rudely insinuated that I had not paid for for my drink so I either do so there and then or he would take it away. Now I had already had a stressful day & did not feel like going back and forth with this man over a Fanta so I just said he could take my glass. What I did not appreciate is him interrupting my meal and hovering over me over a mistake his colleague made and him continuously walking past my table and glaring at my new glass and watching me. It made myself and my friend feel extremely uncomfortable. As someone who has worked in hospitality before this is NO way to treat diners it?s extremely unprofessional!
November 2023 by Jason Piggott
I've not been to Nando's in many years as wasn't impressed on first visit. I put this down probably the company I had at the time.I have to say my second visit was a much more enjoyable experience.The ordering was straightforward on my phone. We ordered starters to share and a boneless plater also to share. Have to say thoroughly enjoyed it all. We had a nice selection of foods and the chicken was perfect. Unlimited refills on the soft drinks went down well. Promise not to leave it do long between visits nowParking: I love the car park at Gunwarf Quays it's the bast car park I've ever used. Each space has a little light indicator. Green for available, red for unavailable and blue for disabled. So you can look down an isle and see exactly if a space is their or not. It's clean and has lifts and stairs.Wheelchair accessibility: Lift up to the first floor for disabled child in buggy. No steps to contend with. Plenty of room for buggy at side of table.
November 2023 by Katie Brady
If you like reheated rotten chicken or love it uncooked then this is the perfect place for you!!! my daughter went into A&E last night after throwing up chunks of blood!
October 2023 by Michaela Cavaney
We had a lovely meal at Nandos. Friendly staff and nice a warm inside. Prices have definitely gone up in here too so had to spend more than I wanted to. I didn't like the halilumi cheese on my food, should be the choice of both for same price. As it was saying I had to pay more for normal cheese.
October 2023 by Haunted Hearts
Accidentally left our babies milk bottle at Nandos in Gunwharf Quays and the manager was very helpful to get it mailed back to us. KUDOS TO YOU SIR FOR YOUR OUTSTANDING CUSTOMER SERVICE!Lovely ambiance as well and great food. Our family loved it there?
October 2023 by Rancho Psycho
One of the worst experiences ever . Visited this branch at Portsmouth today. Absolutely disgusted by the service we received. The chicken was cold and stale with no flavour .I am actually shocked how rude evey staff was , I will never ever go there again. Tables were dirty and their food was actually repulsive. I am utterly disappointed.
October 2023 by Prasanth Rabinthiran
Service and cleanliness at this Nandos was terrible, the waiters were very rude and none seemed like they wanted to be there from how they interacted with us, they didnt even bother to clean the table before sitting. The food wasnt to the standard of usual Nandos I have been to. In the end we ended up walking out as we felt it was a hostile environment.
September 2023 by S
My butterfly chicken was pink, raw and chewy in the centre I had eaten half of it before I realised that I had eaten a raw chicken. This has now resulted in me throwing up and having stomach ache. It isn?t acceptable.
September 2023 by Lee Gardner
The restaurant was very busy, lunchtime on a bank holiday.We wait less than 5 minutes to be seated. Ordered from the app which was very easy.Food arrived in good time and was pretty tasty to be fair.
September 2023 by Valentin Constantin
We had to wait long to place the order.Rosie took our order, she doesn?t even know the menu, always had to ask someone else about their items, we asked for no garlic but received with garlic, we couldn?t eat some of the dishes.I ordered for 4 persons which took a while and a queque formed behind me, she wasn?t happy about it, making me feel like I?ll never finish ordering.The chicken was bland.They have an offer for 3 starters for 9.95, we had 4 starters on our order and we had to ask for that offer.We won?t try again.
