December 2023 by Kevin Wilkinson
Great place for early morning hot drinks.
December 2023 by Micheal's Mover's
Have to get a code to open the toilet, not the best
December 2023 by bmbamboo_
I ordered cold brew vanilla sweet cream but I got normal cold brew... without vanilla sweet cream. Barista told they don't have vanilla sweet cream. Why don't tell me at the till before i paid? Is that make sense? If it doesn't have, I will change to order another menu?
November 2023 by pruksapha.
I was waiting for my drink more than twenty minutes. I wouldnt complaint if the customers who ordered later than me, didnt get that drinks but i'm the lastest one. And when I ask them to please check my order, they just said that they were busy, I was there all the time before there got busy. And my drink is not what i ordered. So please make sure, all staffs know how to prioritize, we are customer we are happy to wait if they are new there it's understandable and the thing is saying sorry is not the weakness.
October 2023 by Ben Old
I believe the woman is called Larissa. Normally, everyone is proper lovely, but the attitude I got from that woman stank. It ain't hard to smile and be polite to ya customers. My drink wasnt right and I got attitude back at me when I asked for it to be changed.
October 2023 by Tiegan Agnew
Staff are always very friendly, but it can get packed very quickly.
August 2023 by Jane Lang
They thought I was a homeless person!Spent 5 hrs in Portsmouth waiting for ferry after travelling on trains for 7 hours. Used to live there 30 years ago so explored the town a bit. I see the carbuncle has gone.Not familiar with Starbucks & unlikely to cross their threshold again. Ok, I was wearing travel clothes and carrying a rucksack but ?.The assistant didn?t check my order back to me, gave me my cake plate into my hand, didn?t explain it was self-service when I asked if they would bring my coffee over to me as they left me waiting and didn?t start making it. I had to go back and chase. Gave me a grande not a medium (my 62 year old bladder doesn?t deal well with a grande). Didn?t give me a receipt which meant I didn?t have the code for the loo, not that I knew this was the system. Was trying to get in there when the woman who served me came to put her mop back and said ?soz? as I moved out of the way. She told me about the receipt system so I went back to get the ?receipt? for my coffee. Tried the store code. It didn?t work. So I asked her if it was the right number. She said that wasn?t a receipt so I pointed out I didn?t get a receipt. She seemed to sigh but used the code to let me in. Had to leave my rucksack on my seat as loos usually can?t cope with them, though it turns out this one could have done. As I went back to collect my rucksack, I got puzzling looks from the younger customers near me. Only after I left did I realise that they were all thinking I was homeless.Some labels I?m wearing: Meindl boots, Osprey bum bag, Thought organic cotton t-shirt. I am so middle class I vote LibDem, and I sound middle class.Can?t help thinking if I?d been twenty something they wouldn?t have batted an eyelid. Are the staff trained to treat older women different to younger ones? And why did I feel the need to apologise on three separate occasions? Was it because I couldn?t work out what the problem was, but I knew there was one?I appreciate lots of homeless people hanging around all day doesn?t make for good business, but why would you think a woman dressed in her hill walking gear, sporting bank cards and openly using her iPhone and iPad near a ferry terminal would be homeless? Was it just the rucksack?My next thought: what are Starbucks doing to help support homeless people in Portsmouth?Oh, and my lemon drizzle cake is a lot better than yours, Starbucks. My family will vouch for that.Just ugh!
June 2023 by Craig S.
Very basic service, but same old SB food and drink.
June 2023 by Jed4ManCity
Lovely Starbucks with nice staff, lots of space and seating! Great location!
June 2023 by Jessica Courtney
The staff are always lovely here, nice place to just sit, chill and get on with uni work.
May 2023 by Kayleigh Dawn
Staff always friendly, great vegan options for drinks and food. The vegan breakfast bap is elite!Lots of seating and speedy service. Download the reward app if a regular visitor for free syrups, extra shots etcVegetarian options: Vegan and vegetarian options available.
April 2023 by Daren Warburton
Great cup of Vanilla Latte and a Coffee cake Daughters had a Hot Chocolate and cake service was faultless and the staff are so well manneredCafe was a bit quiet which was a nice change we could just sit back and relax and you did not feel like you might be rushed.Well recommended and left feeling relaxed which was very nice ????
April 2023 by Tempany Evans
Such a lovely place with a calming atmosphere. Great customer service, got all drink orders correct.
April 2023 by Lauren Derrick
Nice coffee shop, good location and staff are friendly!
April 2023 by T Cho
A very nice branch of Starbucks with friendly staff members. They also make great coffees here. I have tried lattes and flat whites - they were both great.Also, the decaf was more tasty than the normal coffee which is rather unusual, so I was very happy with it as a decaf lover!Chocolate twists and almond croissants are not to be missed either :)
