October 2023 by David W
Never pick up their phone, called over multiple days on average over 30mins!! It just rings then hangs up. Dreadful service.
September 2023 by G C
The staff are friendly and helpful but they could definitely be a bit quicker in coming to assist. I think it would be better if the staff preparing the prescriptions were out of view, a lot of people get the impression they are ignoring customers even though that?s not what they?ve been tasked to deal with that shift. It definitely gives that impression though when the customer in front has 10 minute chat with the pharmacist and no one else comes to help the que of 5 people.
August 2023 by Maria Baxter
Staff at tesco pharmacy were extremely helpful. Particularly the tall blonde one. She was extremely helpful with advising myself with what I could possibly help with cystitis as I could not get a GP appointment. Very grateful for the advice.
August 2023 by Ellie Dickins
Great service
July 2023 by Pete Setlik
I feel cheated?unpleasant service? horrible people work in this pharmacy I will never use again
July 2023 by Colin Langley
Very polite and professional staff in this pharmacy.. big thumbs up ?
June 2023 by Iain Smith
Pharmacy is useless! Called asking update on Rx. "We will text you when it's ready" - I told pharmacist I was literally waiting for my meds in a motorhome as I am going to France. "We will text you!" NOT GOOD ENOUGH TESCO!
April 2023 by E. L.
Wonderful staff, hit and miss with stock shortages these days. Extremely busy for such a small place and doing the best they can considering all the pharmacy closures around the area.
October 2022 by Tony Light
They said they would phone me at midday to let me know if my wife's medication was in guess what no phone call so I tried phoning them but no one will pick up the phone.Use SAINSBURY pharmacy nice staff they pick up the phone and let you know when your medication is ready
October 2022 by Southern Camping Experience
Absolute waste of time. Must be deaf, as never pick up the phone. When I've arrived in person, 4 members of staff are literally right next to phone completely disregarding customer enquiries. To top it off they never have stock in and have to order it in. This takes 2-3 working days. Honestly the most useless pharmacy in Portsmouth. Do not use.
October 2022 by paul palmer
3 staff on counter, keep you waiting before coming to counter and asking if they can help, jobsworth of a pharmacist who conciders himself superior to his customers, ( probably failed to be a doctor) to sum up, totally rude & consider they are doing us ( the public) a favour by just being there.
October 2022 by david hunter
Excellent customer service, explained everything I needed to know ?
August 2022 by Natalie Evrard
So rude!My mum went to collect a prescription and asked politely how long it would be and the man's response was 'How longs a piece a of string'.Very abrupt and not helpful at all.Sort your staff out..How on earth can you be in a job with customers when your service is shocking!
August 2022 by Sue Ford
Pharmacy was extremely rude - Ali Razaly- refused to serve medication prescription for life saving Epi Pen as he was on his own! Very aggressive attitude.
June 2022 by Sarky Racing
Just wanted to share my 1 year experience with you all. I have been on pain killers for some time. I have always been able to go and the ladies in white and they have been mega helpful in all aspects from chancing my prescription because my doctors didn't send it over(even when they said it had been done) to calling me or texting me to let me know part or all of my prescription was ready to collect. This is because they take great pride in helping others. I understand and respect that I'm not the only customer sadly not all customers understand this and expect a fast food experience. If you take time to talk to the ladies I'm sure you will get and understand why it's not a fast food experience.Keep up the great work ladies and gents.Have a nice day.
