February 2024 by Ess Nchill
Popped in to Timpson @ Sainbury's Farlington earlier today, to try and resolve an issue with a car keyfob / key. I was served by Glyn, who was quite simply OUTSTANDING in every single way. He went "above and beyond" in his approach to helping us sort the problem out. It was great to see Glyn was still there, as I used Timpson and him a few years back for another car remote and he hasn't changed one bit, in how keen he is to ensure his customer gets the highest level of service possible. I genuinely can't believe the 1 star review that was left below this one, Glyn is 100% truly professional, an absolute gent and a credit to Timpson. Thank you so much!
February 2024 by Sean Ellis
I went in to enquire about their prices. The very pent up sales assistant gave me nothing but dismissive replies. I work in hospitality management, I would not hire this guy. Really unpleasant to try and engage with, I think he needs to learn how to engage customers on a friendlier level. An actual goodbye would have been nice. I?ll go somewhere else.
December 2023 by Danny Paice
Excellent service , needed a spare key cut and programmed, literally took 15 mins
September 2023 by Alex Garrod
Top bloke who got me out of a pickle during Victorious Festival whilst camping. I?d snapped my key in the bonnet lock trying to help jump start someone?s van. Could have been an absolute disaster and festival-ender but was saved by this kind bloke! Never been so happy to hold a functional key!
August 2023 by malcolm atkinson
had a new key for my kuga yesterday. half the price of a replacement key from fords. Glen was very informative and professional.
April 2023 by DEREk FISHER
Got my doc martens back today very happy with the resoles fantastic job?
December 2022 by Marianne Wilson
Always extremely helpful , great customer service
July 2022 by Tony Rixon
Timpson staff at Sainsbury's Fitzherbert road have to be the nicest, friendliest people I've ever experienced at a store. Incredibly helpful with a watch strap replacement. What a great experience! Thank you!
July 2022 by Claire McCaffray
Really friendly service. Fixed my shoe very quickly, really good quality repair. highly recommend.
February 2022 by Stephen Joyce
I work in the motor trade so this is just down the road from my office. A well run establishment with helpfull staff. Had two remote keys with spare blades cost to replace and program...£90 also with a guarantee.
January 2022 by Rayne Welch
Lovely shop owner and very friendly. Remember to call ahead if you're getting your car key done as they may need to order the parts.
July 2021 by Denise McSpadden
Friendly, helpful, honest staff. I've had excellent service at this Timpson since it opened. I've had watch batteries checked & changed for several different watches, shoes repaired, and bought a few bits and pieces too and I cannot fault the service. The staff member I usually encounter has always been very helpful regarding my physical disabilities in offering to step out of the hut to serve me and always asks if there's anything he can do to assist/help me access whatever I need. Highly recommended.
July 2021 by Denise Elverson
I have used this outlet many times for shoe repairs and accessory purchases. I always receive an excellent service, always helpful and they go out of their way to be of assistance. I would have no hesitation in recommending this outlet.
July 2021 by Kevin Shaun Nabdoo
Excellent!!! Very polite and informative shopkeeper / owner Glyn, clean, tidy, well stocked and well presented store, excellent service and extremely happy with my shoe repair and shine. Will definitely return for any of the services offered.
July 2021 by Luisa Banting
Amazing service, really went the extra mile. Couldn?t fault the repair I received. Excellent COVID secure measures also