March 2024 by Chris O'Connor
Great help from the staff at TUI, North End, Portsmouth. Excellent and relevant advice that helped us choose the right holiday at a great price. Particular praise to Keisha and the store manager.
March 2024 by Steve O'Shea
Amazing service by bonnie would highly recommend.. great last minute deal will be back
March 2024 by Jayne Tart
Looking forward to booking a holiday with TUI Portsmouth North End, Cameron has been really helpful discussing options
March 2024 by Zara Pego Pineiro
Fantastic service .. special mention to Cameron, who was excellent ?
February 2024 by munni rahemtulla
I love the Tui store Portsmouth!I have been using your store for several years. Every time I book, you go above and beyond your job roles. Nothing is too much trouble and always smiling! And help with my disability and always do everything on the computer for me, as I have no idea!Many thanks To my favourite girls Megan, Cameron, jasmine and Carla but all of them are lovelyI can't thank you enough for making my holidays hassle free and they make me feel like I can travel by myself with my disability as they arrange every last detail.
February 2024 by Tammy Rooke
After numerous attempts at booking online and trying to utilise a tui flight delay voucher, Amy and Sheryl went out of their way to assist us with our booking. They both tried numerous times to book and action our booking, and rather then send us away they pursued until we were able to fully book and confirm. This was not an easy task for them both and used all their resources to ensure we left the store with a booking (although they were extremely busy in the store that day). What an amazing service! Additionally to this, we since received an email from tui advising us that there will be major building works scheduled when we are due to be there, and had 10 days to make a decision if we wanted to change destination. We then went back to store, and Amy again went out of her way to ensure our booking was amended and secured. Fantastic customer service all round from both Amy and Sheryl (manager).
January 2024 by Tasha
Where do I start I got served by a lovely lady called Carla in Tui northend today Carla was happy and so helpful answered all questions I had and nothing was any trouble that?s why I am giving 5 stars 100% will book with Carla again.
September 2023 by James Moore
One of the best experiences If had booking a holiday in Tui North End with Mandy, she really listened to my family?s needs and picked Cape Verde for us ! What a fantastic recommendation she gave us , I wouldn?t book anywhere else as Mandy?s knowledge was first class and seeing someone face to face for me Is invaluable , Look forward to booking my next Trip !!! ??????????
September 2023 by Vv Ll
I visited the North End shop in person because I had specific requirements for my family's holiday. I was really dreading the booking process because I wasn't convinced all my needs would be met and some of our needs were a must.I spoke to a lovely lady called Bonnie in the shop. She was very helpful and talked me through everything in detail. She made the whole experience easy and I'm really looking forward to our holiday now. I don't usually leave reviews but the service was brilliant.
September 2023 by Gemma Newmarch
Booked a holiday recently with the lovely Amy and honestly could not be more pleased with the customer service I received from her and the rest of the team at north end! She was so friendly and took the time to make sure my holiday was perfect. Thank you so much, I can?t wait!
September 2023 by Duileach Ryan
We have been using Tui London road for about 30 years. The staff are more than helpful. Yvette Bailey in particular always goes above and beyond the norm to help myself and my wife plan all our trips away! We are delighted with the service and thoroughly recommend using the store.
September 2023 by Katie Horrocks
I?ve always had the best holidays when booking through Tui, I like to see Bonnie as she always seems to get it so right for our family as having kids all different ages can be a challenge when trying to cater for everyone. I look forward to popping in to book our next summer holiday.
September 2023 by SAM O'D
My girlfriend and I had a fantastic time in Turkey earlier this year, all down to the fine work carried out by the staff here, in particular - Amy, who advised us of some brilliant hotels and got this amazing trip booked up for us. The process was so quick and easy, I would 100% book through this store again.
September 2023 by Tina Kanavan
I have booked many holidays in the TUI North End shop and I have had excellent service always, all the staff are great but Yvette has always gone beyond and her knowledge is extensive, nothing is too much effort to ensure we have found the right holiday.
September 2023 by Vic
Always receive fantastic service and great recommendations especially from Sheryl I will always use this store because of the staff and the great service I receive.
