October 2023 by Abdulrahman Abdullah
Super friendly stuff and amazing service ??
October 2023 by Alexandra Vizinteanu
I went there to purchase a phone and the person that was supposed to serve me was very rude. He felt entitled to my documents and card as if they belonged to him. Also I asked him if he could just do it as my baby needed to nap and he just kept coming up with excuses and talking and then he just refused to serve me altogether saying that I was rude. People don't have to give their documents to anyone. The information can be checked even without that.
August 2023 by Alex Kurian
I am honouring Vodafone with the "Worst Broadband Provider of the UK" award. Pathetic service. I have ordered for a new connection and the installation team did not make up on their appointment date and delayed us. I lost my valuable time. Nobody contacted me from their end. They sent me multiple mails stating the appointment date and time stating I will be fined if I am not present on the date.since they didn't make up on the appointment they didn't bother to find another earliest appointment date for me hence I had to cancel their service
August 2023 by Janet Watts
Great staff, great service. Spoke on plain English and told me everything I needed to know. Well done
June 2023 by Ruaraidh Innes
Not so good with International travel. Despite fore warning by me they cut off my phone on arrival in UK. Took multiple calls and 6 hours to have service restored. Their solution to send a link to a site. But you just turned off my data. Maybe spend some more time on your ?use cases? from the customer point of view
June 2023 by Nick Philbrick
Great shop
February 2023 by simon biggs
Served by Blake who helped me with the mi fi nice friendly chap he helped me with setting it up with the device thanks alot
December 2022 by Flower Dudi
Very few employees actually are interested in listening and helping. The process of buying or making any type of contract takes AGES. Most of them are quite obnoxious and they tend to make the whole visit a battleground.
August 2022 by robert jones
Have to wait for a member of staff to serve you 10 minutes,,
July 2022 by Roger Jones
Many thanks to the lady in the Portsmouth store who helped Roger earlier this morning. I have rejoined on-line society.
June 2022 by Alyssa Brookes
I've always found everyone at Vodafone really helpful and kind, everytime I've either spoken to them on the phone or at the local store
May 2022 by Susan wearn
After 20 years of using Vodafone im afraid its the last time for me and my husband.Went there today and there customer service was appalling.They just did not care and there attitude was disgusting.They even sent me to the ee shop.I have a over £800 z 3 flip only purchased 6 months ago.No help whatsoever.
May 2022 by Nithya Nuthan Paladugu
Execllent and quick service by staff and the manger at shop. Good network to go and the fastest 5G speeds.
September 2021 by Cailey Fair
Really good customer service helped sort my phone out.
July 2021 by Nathan Murphy
Im with vodafone & this is my local store that helps with any matters I have? Has great staff on hand to help any time.
