October 2023 by Nick Roach
Quick turnaround on a sealant top-up while I was stuck on holiday, brilliant service!
August 2023 by Mark Boyd
Fantastic service from both of the Mike's todayHelped sort my son's bike before his holiday the next day.Go and see what customer service should be like.
July 2023 by Jack Calypso
Really great people work here. Customer service par excellence. Dropped in twice this week for two different bike issues and they assisted us immediately. Cannot recommend them enough. Great bike selection if you are looking for a new ride. Thank you Forge. Keep up the good work. You have gained a Customer for life.
July 2023 by Jo Hamilton
I was on holiday and had forgotten my charger for my Trek ebike. The guys in the shop were amazing and charged my battery up on their fast charger and wouldn?t accept anything in payment. Thank you so much.
June 2023 by Thomas Lloyd
Very friendly and knowledgeable group. Lost a bolt for my rear derailleur somewhere in the New Forest. They got me back out on the road in no time. Highly recommend if you're in need of a service or to browse a great selection of products.
June 2023 by Louise Wheeler
Received excellent service at The Forge. My bike was assessed straightway and within 20 mins all good to go. Also felt treated with respect and kindness. Highly recommend
October 2022 by Barry Routledge
Called in on a ride to Ringwood after a new chain was fitted by someone else! to my mountain bike the day before. I was having problems with the bike jumping and the guys diagnosed and sorted a new rear sprocket in minutes, fitted, unbuckled my rim and back on the road so quick. Price and service was excellent. Just found my new favourite shop. Thanks guys
October 2022 by Ralph Beales
This is a superb shop. To get it to it, you have to go round the back of Waitrose and park in one of the car-ports (if you're driving)The staff are friendly and immensely knowledgeable; nothing is too much trouble for them.They have a large range of bikes, manually powered and e-bikes.They also have a large stock of accessories and spares; everything you would need to go for a ride, fully equipped.Clothes, helmets, backpacks, pedals, pumps, brake-discs, rotors, seats, posts, tyres, tubes, sealant, tools, energy/gel snacks, they carry it all.There are fitting rooms and customer loos.Servicing is carried out in full-view of the customer; want to see the parts being fitted to your bike during its service? Just ask.
September 2022 by The Quilting Tour Guide
First class service of my modest bicycle. Excellent guys in well stocked store with kind, friendly advice. I didn't even know this business was here, tucked in a corner, but now I do... Thank you, Graham
September 2022 by Rebecca Finley
Such excellent service for a very reasonable price.I have a bit of an awkward bike, but it was fixed very quickly by the professional and friendly staff. It was clear they really care about their work.
July 2022 by Julie H
Wonderful service. Travelled to Verwood on holiday and forgot to pack the charger for my electric Haibike. The guys in this shop couldn't have been more helpful. Leant me a charger for the whole weekend FOC and literally saved our holiday! If they are this helpful to someone who hasn't actually bought or rented a bike from them, imagine how helpful they'd be with a proper paying customer.Just lovely, thoughtful gents. Thank you.
July 2022 by Simon Hourihan
Superb advice and service this am, called in and immediately dropped everything and fitted two new tubeless tyres for me !! Highly recommended ?
June 2022 by Terry Reddings
A small bikes shop offering bikes for the serious cyclist and repair service for all bikes including non serious like me. Always been happy with the service here. Team are friendly and helpful and have fixed my kids bikes, be it gears, brakes, bent wheels, the list goes on. A great selection of mountain bikes including electric, to drool over whilst waiting for bike repairs.
June 2022 by Andy Poole
Took in my son?s bike as the axle was broken. They fixed it really quickly and with wonderful service from them. Recommend so very highly.Worth driving from Bournemouth to Ringwood.
April 2022 by Holly Dolcie
Fantastic friendly professional service- highly recommend :)
