February 2024 by Emm.
Beware of properties for sale by this estate agency: they are often already booked up for "friends".
February 2024 by Debbie Maloney
Had a bad start with Linda lush then the manager. False promises but giving nothing to backup. But lucky for us Lainey was there to pick up the pieces her enthusiasm communication and commitment to sell made us stay. Her experience shone through. We spoke weekly and she restored our faith in Austin Wyatt . 18 months later sold! Thankful for everyone involved AJ too but mostly Lainey she knows her stuff . Go lainey THANK YOU
February 2024 by Hajra Khan
We recently rented a property in basset using Austin and Wyatt. Jade was our letting co ordinator she was brilliant very helpful and answered any queries we had as well as keeping us up to date through out the process. Will definitely look to use Austin and Wyatt in the future!
December 2023 by Bachahat Khan
We recently entrusted our property to Austin & Wyatt for letting purposes and couldn't be more pleased with the exceptional service they provided.From the initial consultation to the final signing of the lease agreement, Jade West exhibited professionalism and expertise that surpassed our expectations. Their thorough understanding of the market allowed us to set a competitive rental price that attracted numerous potential tenants.The letting agent took charge of the entire process, from marketing the property effectively to conducting viewings promptly. Their attention to detail in showcasing the property's unique features and amenities ensured that it stood out among other listings in the area.Communication was outstanding throughout the process. We were kept informed at every stage, receiving regular updates on viewings and prospective tenants. Their prompt responses to our queries and concerns were highly appreciated, fostering a sense of confidence and trust in their abilities.Moreover, their proficiency in vetting potential tenants was impressive. They conducted comprehensive background checks, ensuring that the selected tenant met our criteria and would be a responsible occupant of our property.The efficiency in handling the paperwork and lease agreements was commendable. They guided both us and the tenant through the process, making it seamless and hassle-free for all parties involved.Overall, our experience with Jade was outstanding. Their professionalism, attention to detail, and dedication to providing a top-notch service made the entire letting process stress-free and successful.We highly recommend Austin & Wyatt to any landlord seeking a reliable and proficient letting agency. Their commitment to excellence truly sets them apart, and we will undoubtedly continue to entrust our property to them in the future.
December 2023 by David Wardrop
I don't usually leave reviews, but this time it wouldn't be fair not to. Recently had an in-person property valuation done by Gobind, and the service was absolutely incredible! Although I wasn't even in a position to sell the property, he still took the time to help me ascertain its current value for which I am highly grateful.The conversation I had with Gobind and his fellow colleague AJ was very helpful and informative, and I can honestly say they've gone above and beyond.For anyone looking for a property valuation or even to buy/sell property, Austin and Wyatt would be your best shot by far, as I can guarantee you won't receive the same level of service anywhere else but here. Many thanks again to Gobind and his team, and I look forward to catching up with them soon!
November 2023 by Prince General Services LTD
Fantastic customer service again from the Southampton office.Great with communications.Have recommended to a number of our landlords.Flawless across the board, and wouldn't hesitate to recommend again.
September 2023 by Hasan Mahmud
Just wanted to say a massive thank you to Gobin at london road branch for helping us sell our flat. Always eager to help, very friendly and makes you feel welcome. Also shout out to Lainie-Mae for communicating with me regards the solicitors and thank you for all your help and support. We will sure to use you guys again when we purchase our next property. ???
July 2023 by mansureh sahimi izadian
Positive experience working with Gobind through selling our flat .Very efficient ,excellent communication skills all the way through.Highly recommended
July 2023 by mihyun kim
From the first viewing with Ryan, We were pleased How professional he was. All pleased so far. Thank you
June 2023 by Michael Gatrall
In spite of the most difficult vendor ever Ms. Cunliffe persisted over the many months the purchase took remaining positive. Always helpful and cheerful
May 2023 by Ann
We were very pleased with Austin & Wyatt. They came on as dual agents after another agent failed to sell the property. Gobind, Ryan & team made a very quick sale at a good price. They kept us informed at all times and made the experience very easy. We can't praise them enough!
May 2023 by Liz
Been dealing with Natasha in the lettings team. Really happy with the service she has provided to me. Makes such a difference dealing with someone who actually knows what they are talking about. Now use Austin and Wyatt for my whole portfolio, no complaints from me
April 2023 by Monika Tyziniec
A massive Thank You to Lainie-Mae Cunliffe for supporting me going through the process of buying my perfect flat !She made whole process much easier and always went extra mile.Brilliant communication,professionalism and personal approach.Once again Thank you.
February 2023 by Drisya Jithu
Austin & Wyatt was the agent for the flat we rented recently. The extremely helpful team, Lisha and one more person( I don't know his name) were the team members who assisted in renting process. They provided excellent service. I am happy with their professional service.
January 2023 by LEVENTE GY?RVÁRI
We chose Austin&Wyatt for letting our house.Both Connor and Lisha been very helpful from the beginning.We got all the information they supported us through the whole process.We are very grateful for them.Great service strongly recommended.