December 2023 by Jas Bhatti
From start to finish such a wonderful shopping experience. A specialMention to Varun, kev and Erin (hope I spelt that right). I have definitely been converted from Specsavers. Very professional and polite and not pushy for a sale. Varun gave some very clear explanations and advice.
December 2023 by Kay Manser
Very happy the staff of very polite and helpful
December 2023 by Sue Ferns
It is pleasurable to enter a shop that has such a lovely atmosphere! Not only that but all the staff are knowledgable and so helpful. I trusted them all - and they gave me good and usable advice. For the first time I collected my glasses and they only needed some very small tweeking - unheard of for me from previous opticians!
December 2023 by Chris Scott
I received a warm greeting, superb attention and great service from start to finish. I was seen by Michelle, Varun and Jason, all of whom can be proud of their service skills and customer courtesy during testing, selection of frames and lenses, and the purchase process itself. Thanks to the whole team!
December 2023 by Rebecca Welch
Very little waiting time, friendly and efficient staff, and I felt my eye health was in good hands.
December 2023 by gary baker
Was seen on time. All members of staff were friendly and helpful.
December 2023 by Sonia Bawa
Very friendly and was seen quickly. Reasonable prices.
December 2023 by Jenny Biggs (JennySB)
I arrived a bit late because of traffic but was met with a friendly welcome and they fitted me in. My optometrist was excellent, tested my eyes very thoroughly, didn't make me feel rushed and answered all my questions. It was reassuring to opt for the more hi-tech scan of the eye that is offered at an extra fee. It's not compulsory, it's a choice but I felt that as I'm retired now I need to be mindful of my eye health and this was great. My optometrist took the time to chat it all through with me. The customer service throughout was great and I valued the warm welcome i received. Top marks from me.
December 2023 by Patricia Taylor
Appointment had to be made on line as phoned store 11 times then had to ring the call centre and because we wanted to have hearing tests on the same day had to go online to book four separate appointments as your system does not offer appointments for both! When we arrived were told appointments too close together so my husband would have to come back on a different day. In the end the audiologist managed to fit him in but we ended up being in the store much longer than we had anticipated.
December 2023 by Marylyn Bull
We have been going to Boots at 86 Above Bar for 5 years now they spotted something in our granddaughter's eyes that led to her being admitted to SGH for that reason we have built a trust with them and although we could have more local eye tests we choose to stay with them and travel to Southampton. The staff are patient, kind and very friendly and treat us with respect and compassion which makes the whole situation much more bearable. THANK YOU.
December 2023 by Sean Sparks
This was the first time I have had an eye test at this particular store and the customer service was excellent. The two members of staff who I personally dealt with as in Jeremy and Vernah were excellent. Very helpful and polite.
December 2023 by Trevor Gardiner
The consultation was fine. The constant appointment reminders via text, email and 'phone [at 8pm at night!] is totally unacceptable and means I shall not use Boots again.
November 2023 by elizabeth cross
The store looked clean, there were plenty of staff on duty, there was a pleasant welcome, the Optometrist was very professional, and explained everything without patronising.
November 2023 by James Corder
The staff here are friendly enough .
November 2023 by jacqueline robinson
Very personal service and great listening to my needs.
