September 2018 by Sally Gardiner
Ant is a very ignorant person when it comes to dealing with complaints, he is very arrogant, doesn't listen and says anything he can just to get you out of the shop quickly!! My phone went in for repair and had to get sent off in the end to which I was told it would take 2 weeks max. Got a text the following week to say it had been repaired and I need to give them 48 hours excluding weekends to go and collect from store, I gave 72 hours yet it still wasn't back, Ant called them and basically it was lost in transit (no one knew where it was) only 2 days left til the 2 weeks was up and it finally came back 2 days after. I went in on the Saturday and was told it had come back the Friday yet they had failed to call me to let me know. The 'donor' phone that they lend out is about 20 years old and as far as I'm concerned not fit for purpose for the daily use of an active mum of 4 living in 2018. I have received no apology or compensation!!
July 2018 by Marie Essex
Very helpful, sorted out a difficult issue I had and also found me a deal with a lower monthly cost, more data and one of the latest phones.
July 2018 by Paulette Pratt
The young lady Elaise who served me was very polite and helpful, not at all pushy and sorted new upgrade out for me efficiently and didn't mind how long she took to do it
July 2018 by Stefan Drot-Troha
They try and rip you off in any way that they can.
I overheard them chatting after quoting me £85 (and a 2 week repair time) to repair the charging port of my Iphone 5c, a service which most places charge in the range of £20-£40 for a same day turnaround.
"Did he not go for it?"
"Nah, I thought it was worth a try anyway"
Unprofessional. Avoid at all costs.
May 2018 by Klo Morgan
Fantastic guys really helpful. Sorted new phone deal within 10 mins. No pressure and made sure it was best deal. Lovely clean shop too. Definitely advise to visit.
