November 2023 by sharonwU6981IO
This was amazing, hot, fresh, delivered on time, really enjoyed it, always buy from here and am surprised they haven't got better reviews, if you read reviews on Just Eat they are the opposite of what's on here, I would highly recommend Xx
September 2023 by Johnny Chiu
too salty! missing
September 2023 by Sophie G
I ordered here really late. i also have a ring door bell so can see on the camera when people have come to the door!! It had been 2 hours since i ordered so i rang them back and asked where it was the guy was so rude and said someone came and knocked the door and i didn't answer so he wouldnt be bring it back so i checked my ring door bell and no one had came!!! i ordered late so i just think they just wanted to finish which is fine but just cancel my order rather then make up a lie! After i checked my ring doorbell i could see they lied i called straight back and demanded my food i had spent £50 on and he said i had to pay a late fee which at this point i just wanted my food so i did. Also would like to add the food was boiling hot when it arrived !! but he clamed it had been sat their for an hour.... it also took another 40 mins from the time i called back i could tell it had just been cooked!! i also know this is a lie as my friends have ordered from them in the past and they had just left in on the door step! was disgusting service
August 2023 by Roaming_travels
I've used China Wok for my takeout since 2011 even after moving from st Mary's i still use them now. Literally only ever 2 occasions where the food's been not great (chips cold and the sauce was very watery. Chowmein was raw) Rest of the time my orders have been great and the delivery staff always very friendly even a couple of times we've had free drinks and extras given to is on very late nights!
August 2023 by Louise L
The young girl that took our order is quite rude ordered a st Mary?s special that?s a set meal with rice chips curry sauce and a drink barely any sauce so was really dry annoying sauce don?t cost a lot now does it too much rice not enough chips and sauce and like I said they young girl that serves her attitude is rude a few people I know have said it and also I?d like to know if the boil there chicken from raw disappointed it used to be my favourite place not no more and probably will never eat from there again and I?ve been a customer for quite some years now very dissatisfied be careful what you order from here.
August 2023 by Longshanks
Pork chow mein was sooooo dry struggled to get it down. Noodles were dreadful, so dry, no flavour, NOodles.
May 2023 by R&A Driving School Driving lessons Southampton
Customere service route and food discoust freezen then friend not freshAfter i order i Did find out they get highen 1 level couse of dirty of southampton city councilNever ever order again
March 2023 by Sophie Ann
Tasty food, quick and reliable delivery and great service from staff. Would recommend to everyone who wants an amazing Chinese meal. Not sure what all the bad reviews are about, we've only ever great experiences.
February 2023 by Matthew Comley
Ordered 22:00, 22:20 order cancelled Deliveroo.I leave review so hopefully I don't make the same mistake again
January 2023 by Sam Waddington
Disgusting customer serviceNever will I ever order from here again. The woman on the phone has no respect or customer service at all. I ordered through their website and was sent an order from the 17th December 2022. I phoned to ask for a correction but the woman was so rude and did NOT acknowledge that I paid by card for an incorrect order all I kept getting was how this was my fault although she could tell me what I had ordered even after agreeing that the order sent was from 17th December. She also tried to tell me that I hadn't paid for the order even though I showed the delivery driver my banking app transaction. The driver was in agreement that I could not have paid the exact amount for a different order from 2022. The woman at the Chinese kept saying she would get her driver to collect the food but I'd have to pay for the food I have touched. COMPLETE SCAM, STAY AWAY FROM THIS CHINESE. If I could them a 0 I would
January 2023 by E4981SDsamw
Never will I ever order from here again. The woman on the phone has no respect or customer service at all. I ordered through their website and was sent an order from the 17th December 2022. I phoned to ask for a correction but the woman was so rude and did NOT acknowledge that I paid by card for an incorrect order all I kept getting was how this was my fault although she could tell me what I had ordered even after agreeing that the order sent was from 17th December. She also tried to tell me that I hadn't paid for the order even though I showed the delivery driver my banking app transaction. The driver was in agreement that I could not have paid the exact amount for a different order from 2022. The woman at the Chinese kept saying she would get her driver to collect the food but I'd have to pay for the food I have touched. COMPLETE SCAM, STAY AWAY FROM THIS CHINESE. If I could them a 0 I would.
December 2022 by Martin Hayward
Always good for collection, no problems, good curry and chips
December 2022 by Zoe Barwicz
Terrible customer service. The woman on the phone was rude, she shouted at me multiple times, messed up the delivery then refused to compensate for the attitude, after an hour the driver arrived. I had to give back the food after been rudely spoken too, in front of the driver as well. I did not want to put the driver in that position however despite talking to me through his phone, she still continued shouting. Terrible company and hung up on me over and over. After I refused to pay for this horrible service, my sister then called wanting to speak to the manager and she shouted and once again, hung up. I?ve ordered from here before, they also messed up my last order however I did not act on it. This business should be shut down.
December 2022 by Michael Jones
Food was cold bits were missing and couldn't get through to restaurant
November 2022 by Neil Palmer
Do not use. They make mistakes and when you ring up to try and get it corrected they take no responsibility and blame you. Becoming rude as well. We've now wasted money on food.
