March 2024 by jasmine Tapp
Staff seemed to have no clue on what they were
March 2024 by Heba Rezk
Not bad, and it needs some improvement
March 2024 by Vicky Parkinson
Great Costa. Nice choice of food. Great service. ?
December 2023 by Mack Daddio
The service was speedy and friendly, and there were plenty of places to sit.Biggest down side is that there was no loo roll in the toilet, but that could have been bad timing on my part.Also, trillionaire's shortbread was major disappointment.
December 2023 by #Travel dream Destinations
The management of this place is arrogant and rubbish. I have been here 3 times... every time they have ruined my mood and my day.They tried to answer my polite question with an attack.. And once he forgot to give 1 item of the two orders and I had to come back and collect it from 3 Miles... and there was not the slightest regret on his face...This outlet is ruining the name of Costa... I did not expect this kind of service from Costa brand.
December 2023 by z. von54
There was a lady with black or dark brown hair wearing glasses she was working as cashier, she was not nice at all and this not her first time to do that. Please do something because I saw the reviews and most of people saying that, so I?m not the first person being treated like that.Thank
November 2023 by Tina French
Amazing lively friendly staff good
October 2023 by Debra Wyeth
Love a Costa drink, and this is a comfortable and handy place for a city visit drink stop. It's friendly and clean ;-)Wheelchair accessibility: All on one level ;-)
October 2023 by Lucy Muns
The lady that served us wasn't welcoming at all.My mum has vision impairment and she was struggling to read the board.The lady who served us was quite rude and no customer manners really.It felt like we were being rushed along and like we were being a nuisance.My mum paid with cash, and when she received her change the lady just plonked it down on the counter like she had no care.Definitely won't be spending my money here again.If you work in a customer role, you need to know how to treat a customer.
October 2023 by Pharma Supplies
We usually go to Costa Coffee but today had a very bad experience.We went as was served by Katie who just seemed so frustrated. Well I was told her name is Katie. One lady was lovely and the one wearing glasses was Katie.We paid for Tuna melt and another veg one.Katie brought the food to the table. I kindly asked her which ones which. With so much anger she told us to check it ourself.I then asked her why she is showing so much attitude. Whilst I'm talking to her she walked off.Why does Costa Coffee need such horrible people? Seriously. Costa, Check the cctv and you will see. This was today between 12 to 12.30pm.I need someone senior from Costa to have a good word with her.Many Thanks.
October 2023 by Giorgio Benedicto
Waiters take too long to make a coffee and are very distracted speaking between them. Not aware of customers orders making mistakes on the
August 2023 by Z6804MRpaulc
This is a very fine choice if you are looking for a good luncheon az they vend fine coffe with a selection of hot and cold snacks plus desserts.
August 2023 by Georgi Ivanov
The best is that staff is good and the Cafe almost always open. The atmosphere is OK, not the cosiest but in the summer you have the pavement area and on Hight Street. The aircon in the main room is too cold. Good location. Food is not the best considering the lack of healthier snacks but for Costa that's pretty normal.
July 2023 by Agnieszka
Low knowledge of the staff of their work. Printed gift voucher qr codes almost impossible to process.
July 2023 by Missi Mo
We come here often, the staff are always so friendly and helpful.
