March 2024 by Kyle Londors
Why has my review been taken down?You charged me £200 for a service and all you did was change the oil and oil filter. I wrote my review based on you over charging me for not performing any meaningful tasks and you have had it removed. Would never use your company again as you rip everyone off and then get the reviews removed as your not happy with them
March 2024 by RADU RED Rabu
Friendly and supportive staff.
March 2024 by Trevor Pollard
In need of a new road bike, I'd been to 3 independent bike shops and was both surprised and disappointed by the lack of enthusiasm and helpfulness by the staff. I decided to try Halfords at Hedge End (not my local branch) as the were previously helpful when I needed lights.I was served by Ellouise who was particularly helpful and informative. With her help I selected the Boardman SLR 8.9 disc carbon road bike. Shimano 105 throughout. A lot of bike for the money.Collected the bike from James, another friendly and helpful member of staff who clearly enjoyed his work. He set the bike up nicely and went through everything thoroughly, giving me much confidence.On this experience, I would recommend this branch.
March 2024 by Michele Pothecary
excellent service really helpful staff
March 2024 by Paul Troughton
Great service . Cheers Lauren.
March 2024 by steven hosmer
Jamie did a replacement wiper for me, i was pushed for time, he was very efficient. The whole process took 10 minutes from entering the store to driving away. Can't ask for more than that!
March 2024 by Richard Tutton
Halfords at Hedge End have been so helpful and really friendlythey kindly helped straight away when our van wound not start and got us back on the road again really quicklyThe cycle shop upstairs have been particularly helpful with may enquiries which was the original reason for calling there , could not fault them many thanks they have been brilliant
February 2024 by Robert aceHendra
I was attempting to buy gearbox oil for my VW Golf but spent a fruitless evening trying to access the Halfords website to no avail?I decided to visit their Hedge End store and discovered that their computer system had broken down and a young guy called Mike spent around 12 minutes trying to help me.Eventually I got the product I needed, so thank you Michael for all your help.
January 2024 by Mike P
Fantastic service.James in cycles is a legend.Appreciate your help.Recommended
January 2024 by Michael Ray
Urgent replacement number plates needed. All done in 20 minsFriendly staff would recommend to anyone (Hedge End branch)
January 2024 by ian
I went to have a new indicator bulb fitted on my old Volvo, it was recommended that both bulbs be changed which made sense. The young lad came out without much enthusiasm or customer service politeness. He changed the broken bulb without to much problem but actually broke the fitting of bulb that was working! Said that it must have been broken before and left me to repair the fitting myself and replace the bulb. Not worth the money
January 2024 by kate elkins
Jamie was the most polite helpful easy on the eye ? member of staff I could have wished for.... Sold and fitted me a new batteryVery happy customer ?
January 2024 by Stuart Blake-Saker
Great experience. The bike team were extremely friendly and very helpful. Really pleased I visited Halfords to sort out my problem. Thanks ?
December 2023 by Annie Whittenham
This branch of Halfords is a large retail outlet and has two main sales departments spread over two floors.On the ground floor they stock a wide range of automotive products and accessories for almost every type of motorised vehicle starting at mopeds and going right up to large vans/small lorries plus everything else in-between. Whatever you're looking for, be it electrical or mechanical, small like replacement headlight bulbs and wiper blades, or bigger like roof racks and trailers, they're almost certain to have it here.If you head up the stairs to the first floor they have an excellent selection of bicycles for sale with an extensive area featuring all the options for brand new purchases plus a separate smaller section displaying bikes which are pre-owned but obviously well looked after. Whether for a child or adult, male or female, road or mountain bike, foldable or rigid, pedal power or battery powered, they'll have something to suit your needs. There's also an impressive array of cycling accessories available.Throughout the store most product lines go from basic to high end so there's usually something affordable on any budget.During my visit I spoke to two different members of staff who were both very friendly and helpful, answering all my questions and removing items from display so they could be tried out in person which was a great help.All in all I had a very positive experience will definitely be going back.
December 2023 by Catherine Thurston
James saved the day!!!!Thank you so much, you went above and beyond to help me rectify my error on Christmas Eve.So helpful, so kind and an absolute asset to your branch!
