February 2024 by FARAH ALASSAF
Highly recommended! Very helpful and friendly staff.
February 2024 by Jennifer
Popped in for some advice on our van lights. Spoke to Rich who was super helpful and friendly. Issue resolved in minutes. Thank you very much! Would highly recommend.
February 2024 by Helen Olsen
I was passing by and I needed my car fob battery replaced and they were very helpful and within 5mins it was done.Highly recommend
December 2023 by Chakir Mahjoubi
I have always been a good customer of this branch until last year when I received an awful treatment from a person called 'Lawrence' Lawrence was not happy that I claim my money back when he failed to find the issue in the vehicle; Moreover, he was on the point of burning it. I would not like to recommend Lawrence to be facing customers.
December 2023 by Charlie Atrill
Thanks to rob and niko, excellent service, good guys ??
December 2023 by A
Put two completely wrong tires on my car
December 2023 by Kevin Amaira
Patient (I forgot my locking wheel nut key), friendly and the manager kept me appraised for any issue offering a solution to fix.
October 2023 by Jeffrey Putt
Professional and friendly, all work completed on time, good value, and they don't try to fish for extra work!
September 2023 by IBRAHIM BEBARS
Overpriced car services.Avoid Diagnostic checks with Halfords, as I had 2 accounts with this :1- Millbrook branch : "All good , just monitor the car" -> Ended up fixing an instrument cluster issue2- Queensway : Described the issue clearly and brought the car early to pick it early -> Picked it at the end of day and was told : "Car is ok check it with Ford , AT and drive shaft not our thing, and will give you refund". I doubt they even checked it at all.They assume all car users are car experts, so you don't get the friendly approach of explaining the issue if there is one.
August 2023 by paresh viradiya
Very kind , responsive, informative staffs they have , you can feel free to use this garrage they have some reputation and standards never try to rip you off
July 2023 by Valentino Orestano
Manager rob Lee was very unprofessional and rude!!I bring my car for a full service and they damaged my car, Insted replaced the part that they broken, they tried to fix it(badly)before the damage was fixed i had to back in the store 5 times, and waste my time at works for those days, e never seen someone so incoincompetent and unprofessional in my life!!I'm wondering how this companies run the business with this people on management
July 2023 by Nathan Bellows
A late booking and fast turn around for 4 new tyres and was ready within the hour following drop off. Very good. I noticed the tyres were overinflated by 4psi on the rears and 6psi on the fronts though as this was evident immediately upon driving away. Not so good. I know it's easily sorted but they should be going by OEM pressures when replacing and it's not as if this information is difficult to find as there is a sticker on the inside of the driver's door.
June 2023 by Pat Weekes
I booked car in for battery check they said needed new battery and said current battery was incorrect + told me they had the tools to reset car computer - booked in next day they replaced battery told me they removed transport mode and registered new battery, checked car wrong battery installed and car still in transport mode invoiced me for larger battery -- I pointed this out to them and they said they would replace with correct battery. - returned to pick up car correct battery was installed but errors on car and transport mode not fixed they told me I had to go to BMW which is not true, they wished me good luck ?? - I purchased software on ebay for bmw and cable for £18 and done it myself in 20 mins -13 errors on car from when battery went flat and replaced (I was told they would deal with errors)--- Absolutely terrible Service - Rob the Manger did not care and looked annoyed when I pointed out Battery was incorrect even thou it was his suggestion to install larger battery -- quite honestly i could have ordered online at collected at store saved 10 % and fitted myself --cost £113 instead of £80-- terrible service - if you use them check the work is actually done. I will never use againServices: General repairs & maintenance
May 2023 by Christian Bishop
Only place to help me with car problems. Called multiple garages and only Halfords here was able to see me straight away to see what the problem with my car is which was a huge relief
April 2023 by Edward Mann (Realmanntastic89)
Took my car in for a free check on my brakes as they were squeaking and the work done on the car only made the issue worse. Turns out some cleaning and WD40 done the trick and wasted £30. Not to mention I went to rotate my wheels today only to find my jack is missing! I have no way of proving it was taken by halfords queensway but I will not be using any halfords services or stores ever again. I urge people to think twice before going to the garage in Southampton.Service: Brakes
