Whilst I am not a customer of Halifax Bitterne myself, my grandmother (she's 91 you know!) is. Recently she was visiting the Halifax and accidentally left her bag containing her keys, purse, phone and contact numbers on the bus. She was very upset and arrived at the branch needing help. Nicky and the team were excellent,... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.