December 2023 by Daisy Self
Very helpful
August 2023 by Janet Lacey
It's wonderful to have a local bank where you can have a face to face conversation with friendly, efficient and helpful staff. Nicest bank I have ever been to.
April 2023 by D K
(Translated by Google) This branch is clearly for people not working during the day(Original)Ten oddzia? ewidentnie jest dla osób nie pracuj?cych w dzie?
February 2023 by Alan Wells
Staff extremely polite,Very clean and tidy.served immediately.
December 2022 by C Cannon
The young ladies was excellent and hospitality services.......help us for new account ID proof soon. Thank you so much.
January 2022 by gregor greg
Very poor customer service no results of case don't speek with Jonathan at till no help very anoing
November 2021 by Marc Tucker
Friendly staff, not a long wait to get done what i needed to get done.
September 2021 by Sue Holmes
Fantastic service today. Had a problem I could not resolve on telephone. Had to go into a branch. Kirsty Bellows helped me pay in cheques and sorted the problem out in a proactive and professional way. Spoke to Jake her manager who was also very helpful. I was starting to feel very jaded about remaining with Lloyds but must say v happy with the service I received at this branch. In my view internet banking has a role but you need to remember customers like to talk to people and branches are essential. Thanks to Kirsty again.
July 2021 by jon wood
Too many years of great service
July 2021 by Gregory F
Nice people
July 2021 by Design Bot
Really impressed by the customer service and they opened my account fast. Only downside is that my card hasn't arrived yet and it's been 5 days already. Definitely better than HSBC or Barclays though (extremely poor customer service!).
September 2020 by bruce masters
Very helpful staff, and very courteous, if Lloyd's were in the Olympics they would get a Gold medal every time.
July 2020 by Teresa Scrase
I received great service at my bank this afternoon.
July 2019 by Happiness
Tremendously helpful staff, amazing customer service! I live in London but I come to visit Southampton. Because the Lloyd banks in London are disgracefully unhelpful, always giving you a hard time and headache, I decided to hop in to this Lloyds bank today to confirm my under 19s account, it didn?t work out but it will soon, thanks to James Hendige-Locke (the bank manager), he?s extremely helpful, arranged a meeting with Lloyds bank for me in London (as I?m leaving southampton soon) and sorted everything out. He looked into the situation really well, he done everything to help to make me get this account. Does his job excellently and will do anything to help you get you want, I?m highly satisfied! This branch is MUCH better than the ones in London, they do nothing to help, they?re awful time wasters to the customers, it?s ridiculous. I?m glad I gave it another chance by popping into the Southampton one.Thank you for your help!
November 2018 by Mila Mac
Its no longer there!!
