June 2023 by Barry Knight
went into branch to make appointment with business manager already have a business account with Lloyds took my details said phone or email within 48 hours no phone or email, tried phoning branch no one answer phone number.
December 2022 by Audrey Hunt
I have been with Lloyds Bank for 64 years so annoyed when Woolston Branch closed at 88 I do not get to Bitterne often but have found most of the staff friendly and helpful. My only problem is that the phone number I was given does not work so I cannot speak to anyone in person.
December 2022 by Rebecca Tongs
Such ridiculous opening hours (if you can call them open )how on earth a full time working person is supposed to get to them il never know!
October 2022 by Benita Durham
Very helpful and friendly
October 2022 by Keren Atkinson
Witnessed a cashier today being outright mean and rude to a young foreign student trying to make a simple change of address. She talked as loudly as possible so the whole (huge) queue could hear every word if her ridiculing him at every stage whilst also being the most unhelpful and obnoxious possible. Perhaps she needs a job away from people.
June 2022 by Worm Bee
Friendly staff and environment.But would like to say about the coin?s service that need to pay for service fee every time and its not good for business in need.
April 2022 by Julia Lopez
I m Lloyds bank client for about 7 years. I had lot of problems with them . My most recent one is regarding a payment in a shop located about 2 hrs away my home . Weird enough that day I was at home all day because I was getting ready for my next day travel and my card was with me . This is the 4 th transaction when simply money disappeared from my bank statements?.. I went to the branch and the lady who attended me simply was not interested on solving my problem sending me home . She said that if they will call for me I will wait a long while and is better to try myself even I have to wait long?I explained that already I tried to get in touch by phone several time and online but no one attended meI never seen so much lack of interess?. really disappointed with bitterne branchother day same lady instead of serving me when Some of their staff members should not be working there if they do not attend properly their clients?
August 2021 by Matthew Comley
After watching a clip on Facebook about some guy paying in coins. I got reminded of the time I went in here trying to pay some old coinage into my account. Terrible treatment by the woman behind the counter. Made me feel very low. Agree with other reviewers, Lloyds need to send an undercover team into this branch. They really are that bad.
July 2021 by Dominic Zebidee
I love Lloyds bank iv been with them for 13 years , I moved to Southampton 2 years ago from Bournemouth and this is the worst Lloyds branch by far to be fair it must be really really really badly managed because iv had nothing but attitude and problems from the staff only at this branch, iv had attitude just asking to give my cash to a person instead of a machine ,they just don?t want to do any work at this branch Lloyds need to send some undercover customers because iv been spoken to shocking here and I love Lloyds it?s just the staff at this branch would make anyone want to move banks .
July 2021 by James Bourne
I have always found the staff in this branch to be happy and helpful. They know my requirements before I ask
July 2021 by Paul Godfrey
Friendly staff and plenty of cash machines
September 2020 by Homer Homer
Asked the same question at Lloyds, Santander and Nationwide on same day.Got spoken to abruptly by Lloyds and Santander, whilst Nationwide explained it to me nice and clear.Lloyds and Santander staff need to be taught how to speak to people they will get less confrontation if they are less abrupt.
September 2020 by Steve Turner
Appalling service and automated paying-in machines that don't work. One woman on the tills, managers and other staff milling about while customers queue back almost out the door. Pathetic and worse, totally predictable after they closed the nearby Woolston branch.
September 2020 by Michael Cullum
Internal Cash points and excellent customer service.
July 2020 by Debra Williams
love the staff so HAPPY and helpful.
