March 2024 by Karnati Seeta rami reddy
Very good Customer Service,Shop is Very neat and Tidy,They got big range of products,I would recommend this post office.
March 2024 by Rylee Bean
The shop states it?s open till 9pm which might be right, but the guy was too lazy to return my parcels at 8:15pm. Had a few bad experiences with this post office to be honest. If you can?t be bothered to be a post office then simply don?t.
March 2024 by Emily M
Never had a problem with this post office untill today! I usually post my parcels off here and have no problems. Today I did have 8 to post. They offer a service with evri which means they have to print the label for me. I had done 2 and there was a lady waiting so I said did you want to serve her so he did. I then got 2 more parcels done and he asked if he could serve a customer to which I said was fine. A bloke said he needed to just add money to his card.. okay I let him go aswell. At this point I think I had been polite enough I stood back at the till and he called someone else over. I let this happen and just stood there. He then went to call someone else over to which I refused to move. He said I would have to wait to continue to which I said no I can not wait I have somewhere to be. He handed me my parcel back and told me to go he's not doing it because there was a qué of 4 people. The people behind me kindly said they would wait. To which he refused becoming very rude to my face! I stood my ground and argued that they provide a service to which I'm sure they get a profit from and I would like my parcels sent. Other customers stated they had no issues. He then tried lieing saying it would take 30 minutes and that I had already been here 30 minutes which was a complete lie. I had been there 10 minutes and thats only because 4 people went Infront of me. He backed down and done my parcels as the other customers in the shop where not allowing him to speak to me the way he was and were standing up for me. Which I greatly appreciated as the guy was being beyond rude trying to ignore me and speaking to other customers through me. To which the last 4 parcels took 6 minutes to do not his 30 minutes for 3 as he stated. This guy was very rude and I was absolutely disgusted being spoke to like this. And he definitely needs training on customer service and if your not happy to provide a service then don't offer it it's quite simple!
February 2024 by Xolile Yonke
Never ever use this post office . They are disorganised and often lose parcels. The parcels are kept in boxes in an area that can be accessed by anyone.
December 2023 by Leona Verdi-lloyd
Really rude , lazy and disrespectful. The woman refused to give me my parcel because she couldn?t be asked to look for it.
November 2023 by Priyanka Arora
The best post office in the whole of Southampton. Big up Angie, Tim, Rhea and the best of them all, Priyanka. ?
October 2023 by jaswinder kaur
Ita fine. Not very big. . No place for park8ng bikes. Narrow entrance
July 2023 by Danni Dan
They charged to return my parcel that is free to return as I have Qr code!Show proof of email from quiz that?s said it?s free to return as I?m a member!They stillCharge me £9 will not refund me my money!Do not use post office!Fraudulent what I would call this!I will be taking action on this matter!
May 2023 by max sparrow
Went there to post a parcel few weeks ago. Parcel was lost in post I believe this to be due to the incompetence of the lady on the til. Should've walked out when she was ringing her husband for help for each customer in front of me.
August 2022 by Karen Stevens
One two occasions now I have taken items to be checked to ensure I have the correct postage to this post office and the recipient has had to pay because there isn't enough postage on it. Very poor. Unfortunately the trust in this place has now gone.
July 2022 by Zoë
Awful service. Went to collect an item that was delivered there. Woman behind the desk didn?t believe I had confirmation for the right place. I read the address of delivery out several times. Told her my parcel would be in a small box. She couldn?t find it, again trying to get me to confirm it was delivered to this post office.Told her it was a phone I was collecting. She still ?couldn?t find it?. Called her husband. Shock. He found it. And then she had the audacity to call me a liar. I supposedly didn?t tell her it was in a small box or that it was a phone. Yet I told her NUMEROUS times. Not that I have to disclose what MY personal item is.I will never use this post office again! Never known a post office so rude!
June 2022 by Adrian Natella
Brilliant post office, really helpful and more importantly takes post and parcels at any time which is brilliant.
July 2021 by nicole shotter
I come in to the post office with to post something back and they refuse to take it then the lady was shouting at me they I talk up to her and tell her don't shout at me you are a post office you have to take the item and she sed no I don't really not happy I walked from millbrook so so unhappy
January 2019 by David UK
Open until 8pm every day - perfect to get your parcels delivered to then pick up after work - great service.
October 2017 by Jacqueline Jones
Ignore the previous review, the staff ARE very friendly (some faces just don't show it) they go out of their way to help their customers get the right service for their needs. Maybe if customers treated them how they'd like to be treated themselves and had a conversation with them they'd find that they're human too and do have a sense of humour.
