March 2024 by Dawid Usarz
Monday 8:45 am, nobody showed up for work ( lights are off) despite it should be open from 8:30 am.
January 2024 by Dobra Estera
Absolutely ridiculous! Been waiting there for ages the que wants even big inky two people in front of me but because the staff was very busy taking they completely Ignore the costumers !I?ve been served by Bea , very slow she was taking her time talking with her colleagues unacceptable !!Please find some staff that there are into work not chatting
January 2024 by Michael Palmer
A horrible place, best avoided. Normally a long queue with not enough counters open to deal with the customers.
November 2023 by Anna Krasteva
Always huge queues, staff is disengaged and incompetent. Posted my letter with the wrong address twice.
November 2023 by jp
staff were super helpful and nice , queue wasn?t too long and the whole thing was very efficient with ample staff to help where needed
October 2023 by Ethan Taylor
Waiting 20 minutes, none of the self service are open, what the hell is going on! Using Evri next time. Staff are great as usual.
October 2023 by Vicki Bennett
Have waited over 25 minutes, still 3 in front and a queue of 11 behind, and at least 3 people have walked out!Only 1 cashier. Shocking for Southampton's main post office!!
September 2023 by Hannah Ross
Would score 0 if could. Queue extremely long with only 1 person on the till. Took my whole lunch break and I was late back. It is not good enough. Post Offices closing everywhere so limits on where we can post. You need more staff however from the comments I?ve read before nothing seems to change
September 2023 by Joe Acojedo
Staff are friendly. Good exchange rate.
September 2023 by Alex Kova
22 people in a queue and it?s just 16:45 the queue is that long that up to the middle of the floor of 2nd floor. It?s just 2 tills are opened and there was a young lad just barely keeping up with everyone stuffing to assist as it?s too busy didn?t manage to split the queue into 2 lines so what happened was all self checkouts were empty. Guys if you under staffed and know that you can?t manage just get more people in for Fridays its Just a poor experience
August 2023 by Zakaria Kerarmi
This post office is just a jock, i can?t imagine I went there to send something urgent, and there were barriers that prevent anyone to go in, and I found only one guy there I asked him if they were opening, and he said that they?re closed now, so I was confused and I wanted to double check by asking him again if I Didn?t coome during the opening hours, he said no we?re just closed for now, so I said when should I come back, and he said that he doesn?t know, and that they?re closed for few days and they don?t know yet when they?re opening again!I can?t believe this!
June 2023 by ATM K
judging by the faces of the people who work there, i'm pretty sure they work for this post office as a punishment. I've never seen people work so slowly in my life. There is always a queue of at least 30 minutes to get confirmation of shipment. It's not a post, it's a parody. I do not recommend, avoid at all costs.
May 2023 by Ro
staff were lovely, there were lots of rude customers when I went and they dealt with them very well!
May 2023 by Calley Westwood
Fortunately I haven?t had to visit this post office in a long time. Today I had to use it and sadly nothing has changed. I queued for 45 minutes (!) to drop off a pre paid parcel and get a receipt for proof of postage. Only 1 person serving and one poor girl running round, completely frazzled, trying to sort the post for the Royal Mail person to collect. It was also stupidly hot in there, which was not helping the long queue. There were posters offering their new services, such as banking ? they can?t even cope with sending post! They desperately need more staff.
May 2023 by forfeityourforks
Nice staff. However, I've sent out two batches of parcels and every time they've been mixed up by this post office so people got the wrong items!