January 2024 by Bambi McDevitt
No very informative? Why joint the new runaround systems we have to get round simple are we ?
December 2023 by edward fisher
biggest con walking, track a item and never see it again,i will never and i mean never use royal mail again
December 2023 by Taurai Mbedzi
Have been waiting for my parcel for ages. The parcel was sent to another delivery office instead of my local one. It took 2 days for it to be sent back to MC. And I will have to wait another 2 days for it to be sent to my local office and then be delivered to me. VERY FRUSTRATING I HAVE NO WORDS
December 2023 by Jaimie-leigh Leeson
Ordered multiple Christmas presents through Royal Mail and have all got stuck in Southampton MC for weeks with no update still ? Frustrating as obviously these items are now ?lost in transit? and half of these were in Black Friday sales so won?t be able to get those prices again!! Avoid Royal Mail at all times, if I could?ve specified a courier I would?ve but unfortunately had no option! Had word of mouth that Royal Mail also do not care about backlogged parcels & are just trying to reach their daily targets!
December 2023 by Dan
Over the past 3 weeks I have ordered 5 items online, all have been stuck here at Southampton MC and still have not shipped to our local PO. Absolutely shocking. If I could give zero stars I would.
December 2023 by Harrison Hutchence
If I could give it 0 stars I would. Waiting on endless parcels for weeks on end that just never seem to leave the distribution centre. I try to avoid using Royal Mail where possible but sometimes it?s unavoidable. Shocking company that can?t simply deliver a package, every other delivery company seems to deliver on time and Royal Mail gets worse and worse every month. ALWAYS AVOID WHERE POSSIBLE !!!!!!!!
December 2023 by Elisabeth Pemberton
Amazing staff, rang this morning regarding my parcel that the online royal mail couldn't be bothered to find, and the member of staff knew exactly where it was and has reassured me that it's on its way to Uttoxeter not somewhere in Southampton. Thank you ?
December 2023 by CLG
2 parcels sent tracked 24 with substantial value - both never to be seen 2 weeks later! Absolute joke. Sort it out
November 2023 by Steve M (Rek)
As what seems like most Royal Mail services nowadays. 24 hour tracked means nothing to them, useless for online help and a full day with no update. Use any other delivery service, They all manage to actually deliver on time!
November 2023 by Megan Bunney
Absolutely shocking, said they had delivered an item to us but it never showed up, they clearly delivered it to the wrong address. They even removed the delivery proof photo so we couldn?t see their mistake. After complaining and wanting to know where our item was, they insisted they delivered it to the correct address but wouldn?t show the delivery photo to us. Useless service can just get away with stealing your stuff
November 2023 by ???
My delivery is displayed in the container, departing from this location to the delivery center near my address, but it has been two weeks since it was delivered to me. I don't know what's wrong? Are there really staff working? I'm very angry. I couldn't get my package. I went there twice and asked me to call the customer service, but it didn't solve my problem at all?
November 2023 by Sean
Absolutely disgusting appalling service. My item with tracking order has been missing 10 days. Cannot get a human on the phone. Very frustrating. In future I will buy from companies that do not use royal mail and suggest you do the same. Constantly late delivering. Last week I waited all day for a scheduled delivery it arrived the next day. I am fuming. This missing parcel has important medication which is needed.
November 2023 by Chris Fudge
Absolutely diabolical..! Never in my life have I been so frustrated about receiving my mail..??! Where to start..? Trusted royal mail up until this point, hoped and prayed that my parcel would end up in the local carrier hub close to me, but my worst nightmares came true when the poor thing winded up in this shambolic excuse for a sorting office. As expected, parcel is severely delayed and has been stuck on "arrived at local hub" for TWO+ WEEKS. YEP. Ummmm not sure exactly what they're doing with it, whether its been stolen or lobbed at the back of the warehouse and forgotten about. But contacted royal mail, called and called,... Didn't want to know! ? Still waiting for a reply back from the scoundrels...!? However, the staff at the store I bought the item from were very helpful and kindly offered me a full refund, which I have now received Not good!!!. Item was a "pre order" and had been waiting for it to dispatch for months, as it was. Anyway... A few days after I receive the refund, I see a shipping update "attempted delivery, address was inaccessible". Ummm..? Any excuse..! No idea what realm/dimension my parcel has travelled to, but I frankly do not want to know anymore.... Poor corrupt company service full of thieving wretches, DON'T LET THESE INADEQUATE LAYABOUTS TAKE YOUR MONEY, £4.99 I PAID FOR THEM JUST TO LOSE THE BLOODY THING...?! I HAVE HAD IT UP TO HERE WITH THIS COMPANY? Not happy one bit.
November 2023 by klaudia vanessa zielinska
My parcel from shein arrived from china to United Kingdom in like 3 day and now it is stuck in southampton 3 day it was supposed to be delivered today but on my tracking show as it is still in southampton mc. Tried to call since 10am and its now 2pm and no answer it?s ridiculous. I think i will have to drive from portsmouth to southampton to collect it myself i think this will be faster than waiting for their deliveries
November 2023 by Anal Girl xx
Ordered a personal item not long ago, but is been on this facility for so long my parents are back from their holidays, now when I receive it, they will open the box and find out about my new satisfyer Plus. Thanks. I?m fuming.
