January 2024 by Jackie Pearson
Outstanding service received yesterday. Thorough eye check and first class care throughout. Highly recommend.
December 2023 by Helen Adolph
Thank you to Tom who fixed my glasses so quick great service
December 2023 by Sapphire Sandhu
Amazing the stuff and so friendly and so very helpful my glasses are perfect and they look nice! Thanks :)
December 2023 by Wendy Spencer
I have been a customer of theirs for some years now, and I can?t fault them. I would never trust my eyesight with anyone else.
December 2023 by Francis Lobo
Served by Damian, very professional, he gave me a complete overview of all possible offers they were offering to get me a good price on my glasses, a little expensive in general but love the 100 day money back scheme even if you don't aesthetically like the glasses you can return them. Gave me peace of mind.
December 2023 by Karen karpeta
Great customer service today from Tom. He repaired my glasses while I waited. So helpful. Thank you for your help. Would recommend this shop.
November 2023 by Hafiz Muhammad Sharjeel
Good customer service and specially ur employee sadia treated very kind
November 2023 by Natasha Oakley
Help full staff and made me at ease love my new glasses
November 2023 by Sheila Perry
Efficient service for eye test and very friendly and helpful staff. Prices good as always special offers available.
October 2023 by Terri-Louise Ballard
I recently dropped into this store as I had a problem with my contact lenses. I spoke with Sarah upstairs in the lens department who was able to identify potential issues I may be having and offer solutions. I was super impressed with Sarah?s clear knowledge and genuine interest in making sure I was sorted. We also discussed glasses and Sarah handed me on to Tom Bamford downstairs. Tom was, again, very helpful! We discussed possible eye care vouchers I could get from work, which I went away and sorted. I came back at a later date with my existing glasses and had new lenses put in those frames, plus I bought a new pair. I had these delivered to my house for convenience but when they came the new glasses needed adjusting, so I popped back into store. I had my glasses adjusted by Gurinder, who kept looking at all angles to make sure he was happy with how they sat and that I was happy with the comfort. I?ve been so happy with the service from all of these people. I?ve saved money, got the right glasses, added fluid back onto my subscription and felt no pressure or like I was being a nuisance. What a great team!
October 2023 by Onkaar Khela
hi the staff are really good and friendly. the staff rachelle, ben, Sarah and domian are really good and friendly. they care for the customers and make sure they have comfortable glasses and good vision in the glasses
October 2023 by I Duncan
Tom very quickly refitted the lens that had called out and tightened up all the screws in my glasses. Very efficient and friendly.
October 2023 by Ann Stutchbury
Good service mostly, but didn't always understand what they were saying.Pleased with my glasses though, got 2pairs.
September 2023 by Ines M
This store has improved their customer service since last time I was there (two years ago). The new staff (including the assistant manager) are knowledgeable with the detail and focus with promoting customer satisfaction. I hope they keep improving and providing well trained/qualified team.
September 2023 by MrBoBeats
Not happy. I have received an email a few days before my appointment saying I can book a FREE eye test wich I did. The day before my appointment i received a phone call from one of specsavers staff member, saying that the basic eye check is FREE but if I want the " behind the eyes picture " to see the health of the nerves I need to pay 10£, wich I had it done on the day of my appointment.... when I left the clinic I have been charged 25£ . Ridiculous
