December 2023 by Damian Brierley
Ordered a footlong meal. The price on the board and in the app was £9 odd and I had enough points for that.Went to pay and they said not enough points. I asked how much it was and was told £10.15! £9 is bad enough but over £10 for a sandwich meal!?!Asked why the board said less and was told because I convered to salad for extra 60p. I hadn't. The till didn't show that either.Rip off and the sub wasn't even that tasty with stale bread. Don't bother. Go to one of the many cheaper kebab houses that are around the place. I only went as wanted free points meal. Never again.
October 2023 by Velanco Fernandes
Went to get 12 cookies was told by the lady that she wouldn't sell them to me because she was not going to be making more for the day and other customers might want them. Went to the subway in Shirley High street where they happily served me
August 2023 by Kok Shew Juan
Well it is subway, there is nothing much else you can say about it. It is your best fast food option in terms of nutrition and balance diet. The price of subway is cheap and affordable with a foot long priced at only £7.50, which can feed even the big eaters.
August 2023 by saighnean
This is the SECOND time I was overcharged in Subway London Road. By the same person. Be careful of this subway, he charges you for the full meal, even if you just order a solo sandwich. The first time, I didn't notice at first, and when I did, he told me there is no refund. Also refused to let me to speak to manager. I am writing an official complaint.
June 2023 by Mathew Major
They're doing a great deal at the moment where if you order a footlong sub and salad, you get food poisoning. It's clear that 'Eat Fresh' is just a suggestion for these guys instead of a slogan as the bread was stale and probably had been leftover from the day before and I was heaving hours afterward so god know what happens to the rest of the ingredients.May look tasty after a few drinks in the neighbouring areas and it's late opening time but probably not worth it in the long run, phone for a pizza when you get home. Avoid.
June 2023 by Jessica Gould
They didn?t give me my full order and when I phoned to speak to them they said a manager would call me back. No one called me back so when I called again they hung up on me! Happy to take my money but only give part of an order then ignore me! Wonder how many people they do this to!
April 2023 by Seongbong Heo
For me, this is the best Subway. I have been going to this location for three years as my breakfast before going to uni. I don't remember when, but new staff member, Windy (an Indian lady), came to this place, and everything got better. She is an amazing person, bright and diligent. I hope everyone who works at this Subway is like her!
April 2023 by Uttam C P
1 hour for delivery. At a non-peak hour. I literally started walking towards the store and met the delivery guy midway. Went to the store, gave them a piece of my mind for not answering calls and being very rude.
April 2023 by mike h
Got overcharged, the staff didn't put my meal deal through, and then refused to pay me the difference even though it should have been a meal deal (they checked it and confirmed it should have been a meal deal but said the payment already gone through and there's nothing they can do)
April 2023 by Valentina Bolati
Terrible staff. Shop was literally EMPTY and there?s 2 employees to make 1 sandwich take away. They made me wait 10 minutes to take my order and I got this all messed up. Plus, they don?t understand English. Lady was working with food and itching her hair all the time. Just gross! I won?t back.
March 2023 by Tom Ford
Come here for coffee. Download the app and then you get some free drinks straight away! The toilet here is much to be desired and needs sorting out. Some of the tables aren?t that clean either. Could do with a good makeover to be honest.
February 2023 by L B
Disrespectful staff. Ignored us for 15 minutes, first in queue. Just really rude as well. Go to one further down road.
February 2023 by geroge cristi
Lazy Indians open to late , never 7:30 open , over 8 o'clock
February 2023 by carlahP8199TI
Walked in at 23:00 and lovely music was playing and I was served by the nicest young man called Mutesh He was working all by himself but was so quick and kind and LOVELY! What an asset to the franchise! PAYRISE!!
January 2023 by Shane ?Shane Kristofer? Kristofer
Me and my girlfriend eat. Very nice ?? Subway 10/10. Will come again ?
