March 2024 by ann-marie
Had 2 pairs of shoes re-healed and soled in the Shirley branch, one pair of flats the other a stiletto heel. The guy advised which finish would be best, did a really good job and they were ready for collection when he said they would be. The quality of the products used is excellent and non slip as I asked for. A speedy, friendly, efficient, quality service. Thank you, I?d highly recommend them.
January 2024 by patrick leonard
Go somewhere else as 'manager' too busy eating crisps behind counter.Wanted key cut for bike padlock. Attempted to take bike in as I couldn't leave it outside unlocked. 'No bikes in store,' I attempted to explain, 'No bikes in store'. He could have got off his backside and taken the lock off me but, 'No bikes in store' Can only assume he is on a day rate as there appeared to be no desire to actually work. Dreadful lazy person. Clarences Hardware at Foyes corner cuts keys, go there.
October 2023 by om sh
Helpful staff. They have so many facilities. Shoe repair, house numbers, photo print out and watch repairs. I am sure I missedSomething.
June 2023 by Frank ICURN
I went today to Timpson on 58 Shirley High St. in Southampton. The service was more than excellent. The person taking care of my problem went not extra mile but at least extra hundred miles. Thank you very much for such great service and people.
June 2023 by Sue Bartlett
Always so helpful in Timpsons.
May 2023 by L M
Took my watch to Offord and Sons to get a couple of links removed, surprisingly they couldn't do it, said they couldn't remove the pins, took it to Timpson chap there called Fred got them out within 5 minutes, walked out a happy customer, well worth the price I paid, recommend fully, thanks Fred
April 2023 by Jack S
Went into the shop with my shoes to be repaired and met with a cheery bloke who promised the best customer service and that the repair would be done a certain colour,high quality, and the shoes would look tip top again.Collect the shoes once finished, not what was promised to me... Poor quality job with glue marks ruining my previously mark free section of suede...Bloke who sold me a dream was obviously a part timer or something.Abysmal
December 2022 by Seema Stovold
Went into Shirley to get my boots repaired as they are my favourites and can?t get them anymore lovely very helpful chap helped me so pleased with the service as I didn?t think he could sort them for me Thankyou fred
June 2022 by Char Matar
Went in this morning trying to find out if my messed DIY could be sorted, to say the man I met is not in a happy mood is an understatement, I then tried telling him about "hidden deep" in the middle of the shop as you go in, which nearly made me fall over, HE DID NOT EVE ACKNOWLEDGE!! Anyway he didn't help with my botched DIY either!DO NOT GO IN!!
January 2022 by Steve Colclough
Great shop good products staff excellent
January 2022 by Charles Pita
All you need under one toof
October 2021 by Rachael Winifred
Came in an hour before closing time to be told by the single most unhelpful man ever that he wouldn't make one small pet tag because he had "other things to do". A wonderful experience!
July 2021 by MEERKAT 1
went in today for a watch strap adjustment well what a mistake that was the guy was rude seemed like he wasn`t interested made an excuse he never had the correct tool , ended going to the Timpson`s in Tesco car park totally different the guy there was so helpful job done in minutes , i`d suggest going there to everyone over the one in shirley chalk and cheese , helpful and friendly is what we all want and a job well done , you can also park right near it another bonus .
July 2019 by jon wood
Excellent service good shop
July 2019 by Leroy BENT
Excellent
