January 2024 by Steven
Good prices and well stocked
December 2023 by Igor Presch
The absolute worst one with visit!
August 2023 by Adam Savage
Made an order 2 weeks in advance and it never turned up, called and found that they didn?t have any stock for the past week.2 days missed earning, 2 days of messing my customers around and no compensation other than an apology.
July 2023 by Brian Fernandez
Great staff and good selections of materials
July 2023 by Marie Ann Barnatt
Shut early on Saturday a total shambles inside no one serving on the desk no one knows what stock is where it's poor compared to other branches and computer systems say the have stock that they don't wasts of space only shinning light is a member of staff called Jodie
June 2023 by Bob East
Great selection of materials
June 2023 by Jackie Price
Good choice of woods at competitive price, parking very tight and confusing pay and pick up. Over all very pleased
June 2023 by Nathan Lucas
Good service
June 2023 by jon gill
Very friendly service
May 2023 by chris seaber
The team at travis are superb, nothing but helpful and always on time, quick and adjust to their surroundings. Great service.
December 2022 by paul petty
Work for local authority and find most of the guys and girls helpful, went in today for an order of lumber, asked the first "customer assistant" busily strapping some wood for some help and was mumbled at and pointed in the direction of all the finished lumber with a much interest as he could obviously be bothered to muster! Then after wandering the aisles like a lost child in a supermarket scratching my head ( I am not a carpenter) thankfully Max turned up and saved the day and more time of mine wandering aimlessly around. If there was ever an advert for customer service with polar opposites they could film my experience. Well done Max,top bloke.
August 2022 by Chris fylan
Went for click and collect item .Stood around for 5 minutes whilst people walked past without one staff member asking what I'd like. Eventually got served and had to find my item in the yard. Awful awful attitude and service. I'll never go back!
July 2022 by Brian White
Very helpful.
April 2022 by Dennis Wilby
My carpenter needed extra timber to fix my roof. He ordered and paid for it, on the 8th April and was told the delivery would be on the 19th, he carried on stripping the roof. That weekend was horrendous , with only plaster board covering it was freezing cold and the traffic noise meant little or no sleep.Monday morning I rang TRAVIS PERKINS and explained that we are both nearly 80 freezing and sleepless, the guy I spoke to was very concerned , and giving him the invoice number he said no problem he could rearrange delivery for Tuesday. Great no more sleepless freezing nights.When the carpenters arrived I told them that the delivery has been changed ,sweet he said.About one hour later he told me that the delivery would not be until the 19th.I rangTRAVIS PERKINS spoke to the same guy, this time he said deliveries were booked solid until the 19th and only if there was a cancellation could the timber be delivered earlier.This left with the only choose but at 77years old to climb up onto the exposed roof to replace the insulation which fortunately hadn?t been disposed of, at least we are a bit warmer and are getting a little sleep.This is my experience of your service.
November 2021 by kathryn
Very helpful, and polite.
