August 2023 by Lesley Stevas
Delivery driver friendly/helpful, but no copy of invoice sent with delivery, and no copy sent to my email address - upshot being no proof of purchase for records. In addition it seems impossible to revive an old online account, where no email confirmation is ever sent. Speaking to them on the phone, they deny there is a problem, but they should try it themselves! TP clearly need to overhaul their online service which is barely fit for purpose from the customer point of view. On the plus side, all materials I have ever ordered have been correctly assembled and in good order.
April 2023 by Steve Purchase
Great service and helpful.
April 2023 by mucker uk
I've been using this branch for about a year now, making multiple visits most weeks.I've found all members of staff to be extremely knowledgeable and will go the extra mile to help,
April 2023 by Jane Twigg
Louis, delivery driver, was incredibly helpful and took time to deliver two bulk in best place considering the tricky garden layout. Calm , polite and professional,thank you
March 2023 by max stovold
ordered online and only used you because you had a delivery slot for for the the date i needed, turns out that delivery slot is only for one item and the rests delivery date will be confirmed by local branch. You don?t find this out until payment is made. Customer service number just rings out. I haven?t heard from local branch at all so have contacted them and they now can?t deliver until the monday after, my local branch is 7 mins down the road. No offer of help at all, apparently no drivers in today. I amnow paying for staff for the day, tool hire and my own time and they offer nothing back! They?re over priced and bloody useless! #Boycotttravis!
January 2023 by Jacko
Very helpful staff.
December 2022 by martin hall
Friendly & first class service, a very well run store. The staff are always happy to provide a quote, and negotiate the trade prices.
July 2022 by michael lowe
I found customer service excellent thank you
July 2022 by Sarah Louise Slim
It's a building merchants. It is what it is, good
May 2022 by Leigh Hatch
Friendly staff very knowledgeable.
January 2022 by Matthew Carvalho
Customer service aka manner of some of the staff needs improvement
January 2022 by Sally Squires
Very helpful...pleasure to visit
January 2022 by Gerald Thomson
Very good selection of products, click & collect was faultless. Staff friendly and helpful.
January 2022 by Will Heggan
Absolutely shocking wouldn't use Travis Perkins ever again ! They couldn't run a bath let alone a business shocking management
January 2022 by James Wiltshire
Very unhelpful staff . Ask them anything slightly taxing and there response will most probably be . Quote, " we can't facilitate it " .What a joke of a travis and perkins
